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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(389 reviews)

Business Details

5661 Hamilton Blvd, Allentown, PA
18106, United States
(610) 395-9150

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Allentown, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hamilton Blvd. location today.

Location

Enterprise Rent-A-Car
5661 Hamilton Blvd, Allentown, PA
18106, United States

Hours

Reviews

4.3
389 reviews
5 stars
289
4 stars
34
3 stars
13
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of helpful employees.

Vehicle Condition

There were mixed reviews regarding the cleanliness and maintenance of the vehicles, with some customers reporting dirty cars and issues with vehicle readiness.

Reservation Issues

Several customers experienced problems with their reservations, including not receiving the vehicle they reserved and being charged extra fees unexpectedly.

Overall Experience

While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor communication from staff.
  • CC
    Carlos Cardenas
    Feb 14, 2026
    5.0
    Very professional and friendly staff rental was great šŸ‘
  • CM
    crow magna
    Feb 9, 2026
    5.0
    Great friendly service with professional behavior blended with kindness. Ian will go thr extra mile
  • GG
    God B4 Games
    Feb 3, 2026
    5.0
    I wanted to leave a review because I said I would. Now this review could've been a 3 star maybe even a 2 star, however I will explain why it was a 5 star. I first arrived to pick up a reserved vehicle and was offered a larger one no extra charge which was great. When I obtained the vehicle, it was not vacuumed properly, also is was completely filthy outside. I asked the attendant if they could vacuum and wash the van due to my family surprising my mother in NY for her 70th Bday. The attendant was more than happy to get that done, so from a 2 star up to 3 or 4. So flash forward to the next day it PA was hit with a snow storm that shut down i78 for almost the entire day. So I was trying to get to NY with snow and now Ice covering the roads. Well when I attempted to use the windshield washers to clear the road and snow grime there was nothing coming out. There was no indicator, no sound nothing to tell you the washer fluid was empty.I get to a gas station which I might add was nearly impossible to get in to get wiper fluid. I filled the tank and washer fluid worked. Well till I get to NY which was about 3 hours and later and no more washer fluid. Again a hazard due to us leaving NY and PA and NJ was hit again with a whiteout. I was like blizzard conditions and again the wiper tank was empty. So there must be a leak however the Honda Odyssey didn't feel like letting us know it was empty, not even a light. I cannot blame enterprise for this. So the next day it was too slick to drive the vehicle up to drop off so I kept it for another day. Now I'm about a 2 to 3 star review. When I worked at a previous rental company for a dealership, the first thing they check before the vehicle left the shop where we cleaned it was to check the fluids and that all items worked before renting the car out. I T should always be checked for road worthiness. A rental should feel like a brand new car every time a renter steps into it. It should be in better shape than the renters primary vehicle. That was the mission of New Holland Ford. I hope this advice doesn't fall on deaf ears. I hope someone reads this. Anyways I explained this all to the attendant when I arrived to bring the vehicle back. I was met with a pleasant response, an apology and the manager lowered the amount for that extra day and also gave me a 25% discount. So I can say that warranted me to give a 5 star. The manager's name was Caitlin McNeish and other attendant who is a Management Trainee was Mclain Hirschbul. They were very understanding and made sure that the vehicle was pulled and sent to be repaired. I would highly recommend this location and would come back again. I hope this helps someone choice to rent from this location.
  • MB
    Margarita Basora
    Jan 24, 2026
    5.0
    The staff there were very professional and answered all my questions. Very pleased with the vehicle!!!
  • RA
    Roseanne Ayertey
    Dec 23, 2025
    1.0
    If you need a 1WAY rental and desperate, DONT COME HERE!!! THEY ARE NOT ALLOWED TO RENT CARS THAT DONT COME BACK.. I was not notified ahead of time to figure out a plan B.. This Disrupted my plans to the airport.. Very disrespectful Reginal manager ( ruined my holiday)

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Allentown, PA?

Enterprise Rent-A-Car in Allentown offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car on weekdays and weekends?

The location is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday and Sunday from 9:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

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