Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Allentown, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 13th Street location today.
Location
Hours
Reviews
4.0
312 reviews
5 stars
200
4 stars
37
3 stars
12
2 stars
9
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Quincy and Ian.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and safety, including reports of cars with expired inspection stickers and malfunctioning brakes.
Reservation Issues
Customers frequently reported problems with reservations, including unavailability of promised vehicles and poor communication regarding changes.
Overall Experience
While many customers had positive experiences, there were significant complaints about disorganization and unprofessional behavior at certain locations.
- TTThomas TuckerDec 20, 20255.0Excellent service by all especially Ben!!
- KFK FDec 19, 20254.0Very busy location, and the phone wait times were quite exhausting. The initial vehicle I was promised was gone within minutes; however, I worked with Quincy & was able to switch the next day to a more suitable vehicle. Despite that, the entire process was quick, smooth, and easy. I used this service due to an auto accident, and it was extremely convenient that the vehicle was delivered to the collision center and dropped off there as well!
- BCBob ChristmanNov 25, 20255.0Excellent service
- JCjosh cabreraNov 5, 20255.0great place to rent cars from . staff is great and the manager is a great personal, very helpful. thanks
- NCNAJ CapturedNov 4, 20255.0I like how simple the process was, Quincy was awesome in getting the vehicle ready and I was happy that the tank was full as I had an early morning. Loved that the facilities and vehicle was clean!!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is the Enterprise Rent-A-Car location in Allentown, PA?
Enterprise Rent-A-Car is located at 1008 Sumner Ave, Allentown, PA 18102.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What types of vehicles and rental services does Enterprise Rent-A-Car offer?
They offer a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options and airport pick-up service.
How can I make a reservation at Enterprise Rent-A-Car in Allentown?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/pa/allentown-sumner-ave-5729.html or by calling +1 610-820-6200.
What payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Can I visit the Reliable Auto Body shop nearby for vehicle repairs while renting a car from Enterprise?
Yes, Reliable Auto Body, an auto repair and body shop, is located nearby and could assist if your vehicle needs repairs during your rental period.
Are there any nearby restaurants to Enterprise Rent-A-Car where I can eat before or after my rental?
Yes, Washington Grille, an American restaurant and bar, is nearby and could be a great spot for a meal during your visit.
What schools are close to Enterprise Rent-A-Car that families might be interested in?
Washington Elementary School and St Francis of Assisi School are nearby educational institutions.