AutoZone Auto Parts

4.3
915 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Allentown #4608 in Allentown, PA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Allentown, PA or call us at (610) 433-6313.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1501 W Tilghman St, Allentown, PA
18102, United States

Hours

Reviews

4.3
915 reviews
5 stars
568
4 stars
183
3 stars
81
2 stars
25
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with car issues.

Efficiency

Several reviews highlighted the quick service during busy times, with staff working to reduce wait times and assist customers promptly.

Product Availability

Customers noted that the store generally has a good stock of parts available, although there were some instances of incorrect inventory.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and poor service in certain situations, indicating inconsistency in customer experiences.

Community Support

Customers appreciated the staff's kindness and support during difficult personal situations, reflecting a strong community-oriented approach.
  • RR
    RubiconSS
    2 days ago
    1.0
    I wrote a review and then deleted it but no. A little courtesy goes a long way. Rude and completely void of a modicum of customer service. Simple transaction could not have gone worse because of store employee apathy, thinly veiled aggression and possibly store policy. I will take my business elsewhere hopefully finding Adult Professional conduct. I suggest you do the same.
  • WB
    Wanda K Beasley
    5 days ago
    5.0
    I want to thank thank John Cruz for doing an excellent job putting my headlights and he was patient, professional, and caring making sure I was pleased and explain everything so professional. This young man was excellent in customer service. Excellent in his performance of doing his job. Thank you, AutoZone.
  • RS
    Romy Stengel
    Nov 21, 2025
    5.0
    Had a wonderful experience at Autozone. My driver’s side headlight was out. I went to the store and Pedro took a look under my hood and fixed were the connection wires were lose. He told me if the light came back off, come back in a they would fix it. I was very thankful. I did not want to drive around with a headlight out. Would recommend this store to everyone
  • DD
    Darwin Duran
    Oct 23, 2025
    5.0
    Dear Kiko, I am writing to express our heartfelt gratitude for the exceptional services you have provided. Your expertise in supplying crucial mechanical information and parts has been invaluable to the maintenance and performance of my vehicle. We deeply appreciate the dedication and professionalism you and your team consistently demonstrate. It is evident that your employees are not only well-trained but also well-cared for, which reflects in the quality of service we receive. Thank you once again for your outstanding support and commitment. We look forward to continuing our relationship with you and your remarkable team. With sincere appreciation, Darwin D
  • SR
    Skye Blue Rose
    Oct 16, 2025
    5.0
    I wanted to take the time to acknowledge and thank with my heart Robert and Daniel .. and John from this store who had helped me tremendously with my battery. I’ve returned back to the Lehigh Valley for funeral services for my father and my car would not start.. I was unable to have AAA jump it and was recommended to take to Auto Zone as they help charge batteries.. mine.. unfortunately was not going to hold a charge and I was to get a new one.. my original battery came from an Oreillys ..(there are none anywhere close by.. closest in Baltimore) and was under warranty.. Robert and Daniel helped me find one that would work .. and was affordable… it had been a very long day for me.. these gentlemen and the Battery tech from AAA made things flow with kindness .. professionalism and care.. it was important to me to acknowledge.. Kindness is so very important.. as well as to take the time to thank those that not just for their job.. but care for people… I appreciate you

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Allentown?

AutoZone Auto Parts in Allentown is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Does AutoZone Allentown offer in-store pickup and delivery services?

Yes, they provide in-store pickup, same-day delivery, and curbside pickup services for customer convenience.