Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Airport Rd in Allentown, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Allentown, PA or call us at (610) 776-6174.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
908 reviews
5 stars
528
4 stars
180
3 stars
76
2 stars
32
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are criticized for rudeness and lack of urgency.
Staff Knowledge
Several reviews highlight knowledgeable staff who provide assistance and solutions, particularly in diagnosing car issues and installing parts.
Management Issues
Multiple customers express concerns about poor management and lack of leadership, suggesting that this affects overall service quality.
Store Conditions
Reviews mention a need for better organization and cleanliness in the store, with some customers noting a chaotic environment.
Positive Experiences
Despite the negative feedback, there are numerous positive experiences shared, particularly regarding specific employees who went above and beyond to assist customers.
- CCChristine6 days ago1.0I bought a battery and two month later it went bad . Went in for a replacement and the employees refused to change the battery. Gave me to tools and told me to change it myself. I will never go there again. The worst customer service ever.
- KHKassandra HoimesNov 23, 20255.0Peter the store supervisor was super informative , fast & so sweet for helping me in a jam!! Will be returning for any future car needs!!
- RBRon BarndtNov 17, 20251.0Repeatedly buy motor oil but recycle oil tanks is full at airport road allentown pa store. What is tank empty schedule?
- HPHaily PellotNov 12, 20251.0If I could give no stars I would. There’s always employees doing nothing in the back talking about nonsense, while having a line and only one employee at register.
- DCDee CNov 12, 20255.011/11/25: Jerret was great!! He has great customer service and helped with my car battery needs! (Hope I spelled your name correctly!)
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Allentown, PA?
AutoZone Auto Parts in Allentown is open daily from 7:00 AM to 10:00 PM.
Where is AutoZone Auto Parts located?
The store is located at 1015 Airport Rd, Allentown, PA 18109, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone provide in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
Can I shop inside the AutoZone store or use curbside pickup?
Yes, AutoZone offers in-store shopping as well as curbside pickup options.
What brands of auto parts are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the best way to contact AutoZone Auto Parts in Allentown?
You can call them at (610) 776-6174 or email customer.service@autozone.com.
Are there any nearby hotels where I can stay if I am visiting AutoZone Auto Parts?
Yes, Super 8 by Wyndham Allentown and Super 8 motels are nearby, providing convenient accommodation options.
What nearby dining options are available near AutoZone Auto Parts?
You can visit Taco town taco truck nearby for Mexican food or stop at Wawa for convenience store snacks, coffee, and deli items.
Are there any automotive-related services nearby AutoZone Auto Parts?
Yes, nearby you can find TopLine Auto Spa for auto detailing, Express Auto Detailing and Sound for car stereo and detailing, and P & G Auto Works for automotive repair.