Alamo Rent A Car

Reviews

• MD

  Maggie Donnelly

  Feb 17, 2026
  5.0
  The staff at the rental car station at Lehigh Valley. International Airport are extremely helpful and friendly. When Picking up the vehicle, the lady was so sweet to give me a vehicle close to the entrance because it was cold outside and I really was not dressed for the weather coming from Myrtle Beach. When I dropped off the vehicle, the Process was quick and easy. Great job Alamo
• EH

  Eric Hansen

  Jan 21, 2026
  5.0
  All phases were great from rental desk to drop off staff
• CM

  Carol Ann McMullen

  Jan 19, 2026
  5.0
  First of all, your agents at the counter are amazing, helpful and truly care about the safety of the customer. A snow storm was coming through and your team helped me pick out an SUV that would be suitable for driving in the snow. The SUV was perfect for me and I felt completely safe the entire trip. Thank you, Alamo, and your whole team at the ABE airport!
• RB

  Robert Bernstel

  Jan 12, 2026
  5.0
  The car was clean, no damage and Anthony at the counter knew what he was doing.
• LR

  L Rod

  Jan 1, 2026
  1.0
  This past weekend, I was done wrong by the Philly airport staff when they didn't have the minivan that I rented. They stuffed me and the kids (5 of us) in a mustang convertible. On Saturday, I drove the ABE and asked the fellow at the counter to help me out. His response, all my cars are for my rentals, it was Philly who gave you the wrong car take it up with them. I came back on Sunday when I noticed 3 rows full of cars, I talked to the lady at the counter and begged her for help. Her response, I will not exchange the car unless there is a mechanical failure and the car is undrivable. I called the Alamo customer service number and they told me that she was wrong to say that and that she should have exchanged the car. Thanks ABE Alamo for NOT CARING, when I needed help. Done with you guys. Next time I visit family in Allentown, even if I fly through ABE, YOU WILL NOT BE MY CHOICE. You had cars available and I know the airport. I know you didn't have rentals to match your inventory because your CSR person told me so. Still, you refused to help me out. May you someday have the same experience so you understand how it feels! Chris M. I have added a photo of the rental vehicle. You should be able to look up everything you need. On Saturday we waited 45 minutes for your CSR group to answer the phone. On Sunday we waited over 45 minutes for your CSR group to answer the phone. If you are so committed to customer service, why have we still not received a phone call from anyone from Alamo/Enterprise Holdings to help us out when you gave us the wrong rental and no one wanted to help us. The last CSR that we spoke to claimed that she sent an email to both the PHL and ABE managers to review the issues. Guess no one has reviewed them yet!

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