Pilot Travel Center

4.0
2935 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Wasco, OR! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
91485 Biggs Rufus Hwy, Wasco, OR
97065, United States

Hours

Reviews

4.0
2,935 reviews
5 stars
1,322
4 stars
843
3 stars
438
2 stars
120
1 star
212

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Cleanliness

Restroom cleanliness is a significant concern, with many customers reporting unsanitary conditions.

Parking Issues

Parking lot design is problematic, especially for trucks, leading to congestion and difficulty maneuvering.

Fueling Experience

Long wait times at fuel pumps are common, with reports of drivers blocking pumps and poor management response.

Store Variety

The convenience store offers a good variety of snacks and drinks, with some positive remarks about the food options.
  • BL
    Brock Larson
    Oct 5, 2025
    1.0
    I thinks its bs that just because their computers go down that they lock the whole building and truckers cant even use the bathroom when the bathroom has nothing to do with it.
  • EA
    Eduardo A
    Sep 15, 2025
    4.0
    Good overall experience. Gas is reasonably priced. A little bit of everything for a quick in and out experience in the convenient store. Finally clean restrooms.
  • EM
    El Tio Raul Marias
    Sep 6, 2025
    1.0
    During my travels from California to Washington, I have had the pleasure of visiting this establishment on several occasions. On this particular day September 6th 2025 at around 12:00pm, I had hoped to purchase a box of freshly baked hot Cinnabons. However, the older woman assisting customers at the station was unable to fulfill my request for six hot Cinnabons, as she explained that doing so would deplete their supply and leave none for other patrons. The elderly lady then suggested I purchase the prepackaged cold Cinnabons or wait 45 minutes for new ones. I then inquired if it would be possible to purchase six individual ones, even if the price per unit was higher. While this was the only way I could make the purchase, I found the lady's demeanor somewhat impolite, and I am unsure of the reason. I find it difficult to believe that her treatment of me was influenced by my Mexican heritage. Following that, I had a phone conversation with Isac, the manager, where I recounted the experience I had with the woman whose name I do not know. My witnesses include the two gas station cashiers, a younger lady who was also working at the station, and potentially the security cameras, if they were operational. Let's address this situation to ensure a positive customer experience moving forward.
  • MB
    mike buckland
    Aug 5, 2025
    1.0
    Suck closed a lane without telling drivers behind them avoid if possible
  • RA
    Roy Actual
    Jul 30, 2025
    5.0
    Open 24 hours. 12 gasoline pumps. Diesel fuel available. Clean but small restrooms. Restrooms are supplemented by porta potties outside. Friendly and very busy staff keep the place running well. The property is shared with a McDonald's. The hours may vary. The store has plenty of snacks and refreshments available. Large refrigerators chill the drinks. A coffee bar and a soft drink bar are also available. Some hot food is available at self-service ovens. Although, I'm not sure why you would partake given that there's a McDonald's in the same building. The driveways for small vehicles are very tight. That combined with the large number of customers that visit this travel center, it can get very congested. Use caution when walking through the parking lots. Many drivers are distracted by other things. This is a very busy travel center.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.