Many customers expressed high levels of trust in the mechanics, citing honesty and fair pricing as key reasons for their loyalty.
Quality of Service
Overall, customers praised the quality of repairs and maintenance, with many noting that their vehicles ran like new after service.
Communication
While most reviews highlighted good communication, some customers reported issues with responsiveness and follow-up, indicating a need for improvement.
Value for Money
Numerous reviews mentioned that Toy Doctor offers competitive pricing compared to dealerships, often providing the same services at a lower cost.
Professionalism
Customers frequently commented on the professionalism and friendliness of the staff, contributing to a positive customer experience.
JM
James Miles
Nov 14, 2025
5.0
I was lucky enough to get referred to this shop when I experienced car failure when I was on a road trip.....
I had my Honda towed their for a clutch repair. They suggested I could leave it and then rent a car from enterprise that right down the street so I could still go on my vacation at the coast.they got me in and said it would be done by Monday and could pick it up after my trip .
Its nice to see repair shops that have high standards for customer service....
RW
Roxanne Weaver
Nov 3, 2025
5.0
We have taken both our Tacoma and Highlander to Toy Doctor for routine maintenance and other service, and have been very happy with the results. They do excellent work at a reasonable price and are extremely nice!
JN
Jeff N
Oct 21, 2025
5.0
The team at the Toy Doctor did a fantastic and professional job at a reasonable price. I trust their work and would recommend them to anyone with a Toyota car or truck looking for automotive services!
LR
Liz Ross
Sep 9, 2025
5.0
My husband starting using the Toy Doctor many years ago ……. He trusted them completely with his Lexus and felt their pricing was fair. I now continue and feel that is still completely true! I am so grateful they are still giving that great service,
DC
Donald Corby
Sep 4, 2025
5.0
I own a 1991 Toyota Pickup that had several leaks from various sources and I finally decided to eliminate the numerous stains in our driveway. I took it to 2 different local Toyota dealerships and was told by the service managers at each one that they no longer work on any Toyota vehicle manufactured prior to 1995. I had purchased my truck from one of these dealerships @ 2001 and all service was performed by them when needed. Now, my leak issues were declined for repair! Another employee at this same dealership recommended I try 'The Toy Doctor' for my service needs. After the leak problems were identified, I was told that my bill might be relatively high for the necessary repairs. I replied that as long as it stayed below the $45,000 - $56,000 range of a newer truck, I would be amenable to an estimate. The total ran @ $6,000 and the truck performs like new! A 1991 Toyota Extended Cab, 6 cylinder, 5 speed, 4 Wheel Drive, Deluxe Pickup driven only 165,000 miles is well worth this investment. The number of people asking me to sell them this beauty affirms my well-reasoned choice. There had been many challenges to overcome during the repair process, but 'The Toy Doctor' mechanics/technicians conquered them all. My appreciation for the dedication and professional 'know how' practiced by the mechanics/technicians cannot be overstated. Absolutely the best! And, a special "Thank You" to Danny for his admirable representation of 'The Toy Doctor' image any business would envy.
Toy Doctor has been serving the Tualatin community for over three decades. As of April 2022, we're under new ownership. We invite you to contact us for your auto repair needs.
What kind of equipment do you have?
Our shop is equipped with the latest, state-of-the-art equipment. For any auto repair requirements, please don't hesitate to reach out to us.
Do you have rental cars available while my vehicle is being repaired?
We offer a loaner car service, subject to certain conditions. For more information about this service or to discuss your auto repair needs, please contact us.
Do I need an appointment for repairs or maintenance?
We recommend scheduling an appointment for your convenience. You can call us directly or use our online form to request a callback for your auto repair needs.
Are you open on Saturdays?
Our business hours are Monday through Friday. We dedicate our weekends to family time. Please contact us during the week to schedule your auto repairs.
How long does it take to get my vehicle serviced?
Typically, we can complete most auto repairs and services within one business day. We encourage you to contact our team to discuss your specific needs.
What types of vehicles do you work on?
We specialize in servicing all Japanese and domestic cars and light-duty trucks. If you require auto repairs, please reach out to our team.
What is preventative maintenance?
Preventative maintenance is crucial for extending your vehicle's lifespan and avoiding major breakdowns or expensive repairs. Industry data suggests that the average car remains operational for 8.4 years, but regular maintenance can significantly increase this. For professional auto repairs and maintenance, please contact our team.
What do I need to do to prepare my car for a road trip?
We recommend bringing your vehicle in for a comprehensive inspection before a road trip. We offer complimentary inspections to ensure your car is road-ready.
Is it important to have a mechanic inspect a vehicle before purchasing a new one?
Yes, it's highly advisable. We provide a thorough pre-purchase inspection service to ensure you're investing in a reliable and well-maintained vehicle. For this service or any auto repairs, please contact us.
What types of vehicles does Toy Doctor specialize in repairing?
Toy Doctor specializes in complete auto repair and routine maintenance services for Japanese vehicles such as Toyota, Honda, Subaru, Nissan, and Lexus.
What are the operating hours of Toy Doctor?
Toy Doctor is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of auto repair services does Toy Doctor offer?
Toy Doctor offers auto repairs including engine repairs, electrical services, brake services, steering and suspension repairs, transmission repairs, clutch repair, exhaust, and catalytic converter services.
Which payment options does Toy Doctor accept?
Toy Doctor accepts AMERICAN EXPRESS, CASH, CHECK, DISCOVER, FINANCING, MASTERCARD, and VISA as payment options.
Where is Toy Doctor located?
Toy Doctor is located at 19095 SW Teton Avenue, Tualatin, OR 97062, USA.
Does Toy Doctor have any professional associations?
Yes, Toy Doctor is associated with ASE, NATA, and ASA.
How can I contact Toy Doctor for service appointments or inquiries?
You can contact Toy Doctor by calling the main phone number at +1 503-907-2070 or via email at toydocinc@gmail.com.
Are there any automotive-related businesses near Toy Doctor?
Yes, nearby automotive-related businesses include Star Motors, Automotive Drivetrain, Auto-Pro Services, and Amador Recovery & Towing LLC, which can be convenient for purchasing vehicles, parts, or towing services.
What nearby businesses could I visit after servicing my car at Toy Doctor?
After your visit to Toy Doctor, you might consider visiting Budget Blinds for window treatments or Vitanica grocery store to pick up groceries, both located nearby.
Is there a post office near Toy Doctor where I can send mail?
Yes, the Post Office Tualatin DCU is near Toy Doctor, making it convenient to handle mailing needs before or after your car service.