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Valvoline Instant Oil Change

4.2
(442 reviews)

Business Details

12398 S. W. Scholls Ferry Road, Tigard, OR
97223, United States
(503) 590-1582
https://store.vioc.com/or/tigard/12398-s--w--scholls-ferry-road

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Tigard.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
12398 S. W. Scholls Ferry Road, Tigard, OR
97223, United States

Hours

Reviews

4.2
442 reviews
5 stars
296
4 stars
57
3 stars
21
2 stars
14
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Keith and Javier for their exceptional service.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting issues such as oil leaks and incomplete checks, while others appreciated the thoroughness and efficiency of the service.

Speed of Service

Customers frequently noted the quick service, with many being in and out in a short amount of time, although some experienced long waits due to staffing issues or mismanagement.

Upselling Concerns

Several reviews mentioned a tendency for staff to upsell services, which some customers found to be pushy or unnecessary.

Inconsistency

There were reports of inconsistent service quality, with some customers experiencing major issues like overfilled oil or incomplete work, leading to frustration and a lack of trust.
  • CS
    Charles Sheard
    3 days ago
    5.0
    Bianca was amazing! She was kind, knowledgeable and attentive and made our experience an absolute joy for something so tedious and such a chore. Will definitely be back!
  • BF
    braden funston
    3 days ago
    5.0
    Always goes above and beyond. Makes sure your car will run clean, and for a long time. Friendly and positive crew. Quality work every time.
  • EM
    Esther McCaughey
    Feb 24, 2026
    5.0
    Javier and his team did amazing on my oil change today. I always dread getting service done on my vehicle but this location always makes it a breeze! Thanks Scholls Ferry team :) promote Javier! That man deserves a raise
  • KL
    Kelley Liesinger
    Feb 17, 2026
    5.0
    I was so impressed by the customer service that I received from Bianca at our Tigard, OR location. She was welcoming, friendly, and helpful. She made my day!
  • JJ
    Jess
    Jan 28, 2026
    5.0
    One word: KEITH. Keith was incredibly helpful, knowledgeable, and kind. As someone who doesn’t know much about cars, I’m always a little nervous walking into an auto shop, but he instantly made me feel comfortable and taken care of. I actually found Valvoline Instant Oil Change by chance. My car popped up a warning that one of my tires was extremely low, and since it was a Sunday, options were limited. Thankfully, Valvoline was just 30 seconds away and open. I walked up to the drive-through and met Keith, explained what was going on, and he immediately said, “No problem at all, I’ll check your tires and make sure they’re good and filled up.” The line moved quickly, and when I asked how much it would cost and he let me know he’d take care of it complimentary. While I was there, he also looked up my service history, did a quick overall check, and calmly mentioned I was due for an oil change, no pressure, no upselling, just genuinely helpful information. Because he was so professional, easygoing, and trustworthy, I decided to go ahead with the oil change right there and then. The whole experience was smooth, stress-free, and honestly refreshing. Huge shoutout to Keith for making what could’ve been a stressful situation feel easy and taken care of. I’ll definitely be back.

Frequently Asked Questions About Valvoline Instant Oil Change

What type of vehicle services does Valvoline Instant Oil Change in Tigard offer?

Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance services, including 15-minute oil changes and a wide range of maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Tigard?

It is located at 12398 S. W. Scholls Ferry Road, Tigard, OR 97223, USA.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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