Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Tigard.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
12398 S. W. Scholls Ferry Road, Tigard, OR
97223, United States
Hours
Reviews
4.2
419 reviews
5 stars
276
4 stars
56
3 stars
21
2 stars
13
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service quality; while many praised the staff for being friendly and professional, several customers reported major mistakes such as overfilling oil and not properly completing services.
Efficiency
Customers appreciated the quick service, with many noting fast oil changes and minimal wait times, although some experienced long waits due to poor management of the queue.
Communication
Positive remarks on staff communication and transparency, but some customers expressed frustration over upselling tactics and lack of follow-up on service details.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior from staff and inadequate handling of customer complaints.
Pricing Concerns
While some found prices competitive, others felt they were not transparent, citing issues with quoted prices changing at checkout.
- GWGerald WhisenantNov 13, 20251.0I've been going to this location for years. Yesterday I went and they were out of oil filters, today I went and they said they were out of oil, not going to waste my gas and my time with them anymore.
- OKOsh KhatibNov 6, 20255.0Javier is the person to see here. Very professional and explained everything thoroughly. I highly recommend this place for an oil change
- JCJustin CarothersNov 4, 20255.0Professional, transparent and great communication. Prices are better than dealerships.
- RDRoshan dalaNov 3, 20251.0DO NOT GO TO THIS VALVOLINE LOCATION. they have made MULTIPLE, MAJOR SCREWUPS TO MY CAR. 1.) They overfilled my car my almost 2 quarts. (the max capacity of my car is 4 quarts) 2.) they didn't return my key lock after performing a tire rotation 3.) they installed my air filter IN THE INCORRECT DIRECTION Valvoline corporate needs to SHUT THIS LOCATION DOWN. HORRIBLE HORRIBLE HORRIBLE MANAGEMENT
- MGmonica grippOct 22, 20251.0If you want a quick simple oil change do not go to Valvoline. They’re chronically off on times, and spend so much time trying to upsell anything and everything that you just feel badgered the entire time! It has become so bad that after being a loyal customer for years I am choosing to never go back.
Frequently Asked Questions About Valvoline Instant Oil Change
What type of vehicle services does Valvoline Instant Oil Change in Tigard offer?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance services, including 15-minute oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Tigard?
It is located at 12398 S. W. Scholls Ferry Road, Tigard, OR 97223, USA.
What are the regular operating hours of Valvoline Instant Oil Change in Tigard?
The business is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:30 AM to 7:00 PM, and Sunday from 7:30 AM to 6:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required to receive services at Valvoline Instant Oil Change in Tigard.
What payment methods are accepted at Valvoline Instant Oil Change Tigard?
They accept debit cards, credit cards, and mobile NFC payments.
Are there any holiday closures that customers should be aware of?
Yes, the Tigard location is closed on November 27, 2025, and December 25, 2025 for holidays.
Which nearby places can customers visit when their vehicle is being serviced at Valvoline Instant Oil Change?
Nearby you can find a McDonald's for a quick meal, Orangetheory Fitness for a workout, and Kiss Car Wash for auto detailing services, providing options for dining, exercise, and car care while you wait.
Can customers combine a visit to Valvoline Instant Oil Change with services from nearby real estate agents?
Yes, several real estate agencies such as Blake Real Estate Group at John L Scott and Nic Costa, Realtor are located nearby, which can be convenient if you're managing vehicle maintenance and real estate needs in the Tigard area.
How can the nearby medical centers be helpful for customers visiting Valvoline Instant Oil Change?
Customers can easily access nearby medical services like Providence Immediate Care - Scholls and Providence Scholls Rehab for any health-related needs during their visit or while waiting for vehicle services.
When did the Valvoline Instant Oil Change location in Tigard open?
The Tigard Valvoline Instant Oil Change location opened on January 26, 2016.