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Jiffy Lube

4.2
(270 reviews)

Business Details

15410 SW Pacific Hwy, Tigard, OR
97224, United States
(503) 619-0002
https://www.jiffylube.com/locations/or/tigard/3809

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in TIGARD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
15410 SW Pacific Hwy, Tigard, OR
97224, United States

Hours

Reviews

4.2
270 reviews
5 stars
190
4 stars
25
3 stars
8
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and professional staff, others reported rude behavior and poor communication.

Service Quality

Several reviews highlighted issues with service quality, including incomplete oil changes and upselling tactics, while others appreciated the thoroughness and efficiency of the service.

Efficiency

Many customers noted quick service and minimal wait times, although some experienced delays and long waits during their visits.

Pricing Concerns

There were complaints about perceived price gouging and being charged for unnecessary services, contrasting with positive mentions of fair pricing and discounts.
  • AJ
    A J
    Feb 9, 2026
    1.0
    Horrible service. Over charged & didn't even put window washer fluid in it during an oil change.
  • YG
    Yolonda Gonzalez
    Jan 24, 2026
    1.0
    Horrible customer service. I’ve been here before in the past multiple times. I’ve loved this location and have never had an issue till today. 2 employees were very rude. When I pulled up it was empty. The guy seemed annoyed when he came out. I let him know I was here for an oil change. When asked which one I couldn’t remember and said oh, it should be on my account from last time I think! They told me that they had no history of me, and my vehicle and when they scanned my car gave me weird information. They said I never been here at all, and the last time this car was serviced was at 41k miles elsewhere. When I told him, I was just here a few months ago he was yelling at me saying, well Idk what to tell you! I asked well is there anyone you could search me up and he didn’t wanna hear it and ignored me. If the guy underneath hadn’t have touched my car I would’ve walked out. The guy who rung me up told me my cab filter looked great and showed me to which I responded yeah, because I was just here a few months ago and replaced it! They didn’t want to believe me at all and when I was describing the last guy who helped me, and how great he was! the guy ringing me up goes Doesn’t sound like anyone who’s ever worked here. The waiting area was dirty and smelled. I loved coming here as it’s right by my house and have never had an issue. Idk if that guy was having a bad day but after that I’m good. I’ll go up the road to Sherwood. You don’t need to be rude & yell.
  • BE
    Bradley Edwards
    Oct 21, 2025
    5.0
    Great service provided by a friendly and highly knowledgeable staff.
  • KN
    Kendra Nakamoto
    Oct 17, 2025
    5.0
    Went to vavoline first, they said they couldn’t get my oil filter off. It was very stressful and they sent me away to go find somewhere who could. Well, I did just that and everyone at Jiffy Lube was so nice, treated me with respect and talked to me like I was a human. 100% recommend. I won’t be getting my oil changed anywhere but this location in the future!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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