Jiffy Lube

4.4
769 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in TIGARD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
12860 SW Pacific Hwy, Tigard, OR
97223, United States

Hours

Reviews

4.4
769 reviews
5 stars
594
4 stars
54
3 stars
26
2 stars
17
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with several specific mentions of individual employees going above and beyond.

Service Quality

While some reviews highlighted quick and effective service, others reported issues with service quality, including mistakes and lack of thoroughness.

Pricing Issues

Several customers expressed dissatisfaction with pricing transparency, citing unexpected charges and inconsistent quotes.

Facility Concerns

A few customers noted issues with the physical setup of the location, including high ramps that caused damage to vehicles.

Mixed Experiences

Overall, experiences varied widely, with some customers vowing to return while others stated they would not return due to negative experiences.
  • NG
    Nathan Galizia
    Dec 14, 2025
    1.0
    Went in to ask about the best day for a walk-in and was told Sunday mornings are their slowest time. So, went in on Sunday morning and was told they couldn’t do it because if they had a guy do my car they wouldn’t have enough guys for all the other cars and to come in Monday because it’s their slowest day. I guess they don’t realize that’s how business works? If your employees are helping a customer then the other customers have to wait, so you should help the one that is literally there asking for your service not prioritize a hypothetical line of customers that is not present? I don’t know I’m not a mechanic, maybe I don’t know how every service ever works?
  • PG
    Puck Graham
    Dec 2, 2025
    5.0
    Great crew!
  • MA
    Mackensie Anderson
    Nov 14, 2025
    1.0
    This location has you drive your car up into a ramp that was too high for my car and it scraped both the bumper and mud flaps. Do NOT come to this location unless you drive an SUV/truck with higher clearance. I cannot believe it is set up this way, I have been going to Jiffy Lubes for years and never come across this.
  • CB
    Christina Batek
    Nov 9, 2025
    5.0
    Very kind, helpful, and efficient. Price was also very reasonable. Would definitely return for more services.
  • HA
    Heather Andersen
    Oct 13, 2025
    5.0
    Friendly. Efficient. And without unnecessary upsells.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service