AutoZone Auto Parts

4.3
291 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone The Dalles #4185 in The Dalles, OR is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in The Dalles, OR or call us at (541) 397-6036.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
801 W 2nd Street, The Dalles, OR
97058, United States

Hours

Reviews

4.3
291 reviews
5 stars
193
4 stars
42
3 stars
28
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and their ability to provide useful advice and solutions.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service, particularly regarding long wait times and unhelpful staff.

Store Management

Feedback indicated issues with management, including complaints about staff training and customer service oversight.

Positive Impact

Some customers shared stories of exceptional service that significantly improved their experience, leading to strong recommendations for the store.
  • OL
    Oz L.
    Dec 14, 2025
    5.0
    Spark plugs wore out during a 7 hour trip. Got all the tools and parts we needed, they even had a code reader for the check engine light. I was able to work on the car in the parking lot.
  • AP
    Antar Pinto
    Nov 22, 2025
    5.0
    I went in 10 minutes before closing with a burned out headlight and a young gentleman name Brock was kind enough to help me out. He showed me where the headlights were, took the time to explain the difference between the grades, and even helped replace them both! I truly appreciate the level of care Brock offered me. Thank you again, sir!
  • VM
    Vicki Matthew
    Nov 7, 2025
    5.0
    David was extremely helpful and put my new license frames on for me. He's the best!@
  • KC
    kimi claus
    Oct 28, 2025
    1.0
    They only got a one star review because zero Stars was not an option...The kid that "helped me" was anything but helpful and the manager just watched and didn't say a word, customer service seems to be lost in The Dalles 😐
  • RD
    Robert Donovan
    Oct 26, 2025
    5.0
    Got my parts ordered they called me the next day as promised. Staff was professional, knowledgeable and friendly. I shop there on a regular basis.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in The Dalles?

AutoZone Auto Parts in The Dalles is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone The Dalles offer in-store pickup and delivery services?

Yes, AutoZone The Dalles provides in-store pickup, curbside pickup, and same day delivery services for customer convenience.