Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main Street in Springfield, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, OR or call us at (541) 726-6478.
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were reported as rude or dismissive.
Knowledge and Assistance
Several customers noted that staff were knowledgeable and provided valuable assistance, particularly in diagnosing car issues and finding the right parts.
Management Issues
Multiple reviews highlighted problems with management, including poor attitudes and lack of support for staff, which negatively impacted customer experiences.
Product Availability
Customers frequently expressed frustration over the store's inability to stock common parts, leading to wasted trips and dissatisfaction.
LR
Luis Romero
4 days ago
1.0
I drove 30 minutes to get some parts. 8:15pm. Hours show as 7:30 p.m. to 9 p.m.
AS
Andrew Schumacher
Feb 22, 2026
1.0
Terrible service. Came in asking for help finding a specific part for my car. I was essentially told that they couldn't help me and I need to figure it out myself.
AM
Andy Mayer
Jan 24, 2026
1.0
Worst customer service in town !!! Store full of customers and all employees are hanging out chatting with each other.
JJ
JESSE
Jan 18, 2026
3.0
Didn't have the parts I needed at any other locations
TK
Thomas Kampstra
Jan 9, 2026
3.0
Pretty par for the course. Understand that this is a retail business and not an automotive business. 90% of the staff either knows nothing about cars or is spreading false information. As long as you know that going in then you should be fine.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Springfield?
AutoZone Auto Parts in Springfield is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does AutoZone in Springfield offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
What types of auto parts and brands does AutoZone Springfield carry?
They offer auto parts including brake pads, car batteries, accessories, and aftermarket automobile parts, with brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Springfield, OR?
AutoZone is located at 2991 Main St, Springfield, Oregon, 97478, USA.
How can I contact AutoZone Springfield for customer service?
You can call them at (541) 726-6478 or email customer.service@autozone.com for assistance.
Does AutoZone Springfield have a social media presence?
Yes, their Facebook page is https://www.facebook.com/292591020785436 and their Twitter handle is @autozone.
Are there any automotive parts stores near AutoZone in Springfield?
Yes, nearby automotive parts stores include another AutoZone, B&R Auto Wrecking, Battery X-Change, and Joe’s Truck & Trailer Supply, which can be helpful for comparisons or additional services.
What nearby dining options are available when visiting AutoZone in Springfield?
Nearby restaurants include Pizza Hut, Jax Deli, Maynila Filipino Cuisine, and Gridiron Grill & Tap House, offering a variety of quick meals and dining experiences before or after your visit.
Can customers access recreational facilities near AutoZone in Springfield?
Yes, there are several nearby facilities such as Willamalane Park and Recreation District, Regional Sports Center, Willamalane Center for Sports and Recreation, and Bob Keefer Center for sports and recreational activities.
What is the website to find more information about AutoZone Auto Parts in Springfield?
You can visit https://www.autozone.com/locations/or/springfield/2991-main-st.html for detailed information and online shopping options.
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