AutoZone Auto Parts

4.1
477 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main Street in Springfield, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, OR or call us at (541) 726-6478.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2991 Main St, Springfield, OR
97478, United States

Hours

Reviews

4.1
477 reviews
5 stars
258
4 stars
113
3 stars
45
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as helpful and knowledgeable, while others were reported as rude and dismissive.

Product Availability

Customers expressed frustration over the store's inconsistent inventory, with several reports of not having the correct parts or items in stock.

Staff Knowledge

While some reviews praised the staff for their expertise and willingness to assist, others noted a lack of knowledge among employees, leading to incorrect recommendations.

Management Issues

Several reviews highlighted problems with management, including perceived rudeness and lack of support for both customers and staff.
  • TK
    Thomas Kampstra
    4 days ago
    3.0
    Pretty par for the course. Understand that this is a retail business and not an automotive business. 90% of the staff either knows nothing about cars or is spreading false information. As long as you know that going in then you should be fine.
  • BD
    Beth Dreiling
    5 days ago
    5.0
    A true blessing. Thank you for the help, great service, and compassion.
  • JL
    Jared Lake
    Jan 3, 2026
    1.0
    Trevor K has the worst attitude ever. Rude in person and on the phone. Horrible experience.
  • BB
    Brandon batey
    Dec 15, 2025
    5.0
    Got the check engine light figured out as only an oxygen sensor
  • GW
    George Woosley
    Nov 1, 2025
    2.0
    My friend goes in there store and buys brake pads that they recommended on their app for her kind of vehicle and I pull off the old ones and they were about an inch and a half shorter than the ones they recommended. I'm not going to put the old ones back on to go get the right ones so I ended up riding my bike up there and it was about 40 blocks one way. I checked the reviews on the set of pads they recommended and lot of people had to take them back because they were the wrong ones . Are they not taking notes when people bring items back that they believe fit certain vehicles or what ? They are wasting people's time and gas money by not taking a minute to correct there parts and vehicle fitment to save us the trouble of buying the wrong part .

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Springfield?

AutoZone Auto Parts in Springfield is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone in Springfield offer in-store pickup and same-day delivery?

Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.