Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Main Street in Springfield, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, OR or call us at (541) 726-6478.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and dismissive.
Product Availability
Customers frequently report issues with product availability and incorrect recommendations for parts, leading to frustration.
Staff Knowledge
There are positive mentions of staff being knowledgeable and helpful, but also instances where employees lacked the necessary information to assist customers.
Management Issues
Several reviews highlight poor management practices, including dismissive behavior and lack of support for staff and customers.
Overall Experience
While some customers have had great experiences, others express dissatisfaction and indicate they will not return due to poor service.
GW
George Woosley
Nov 1, 2025
2.0
My friend goes in there store and buys brake pads that they recommended on their app for her kind of vehicle and I pull off the old ones and they were about an inch and a half shorter than the ones they recommended. I'm not going to put the old ones back on to go get the right ones so I ended up riding my bike up there and it was about 40 blocks one way. I checked the reviews on the set of pads they recommended and lot of people had to take them back because they were the wrong ones . Are they not taking notes when people bring items back that they believe fit certain vehicles or what ? They are wasting people's time and gas money by not taking a minute to correct there parts and vehicle fitment to save us the trouble of buying the wrong part .
OW
Olivia Walker
Oct 17, 2025
1.0
Had a terrible experience tonight with a woman I believe named Jessica (dark burgundy/purple hair). Her coworker mentioned she was in some kind of executive or lead role, but she acted anything but professional. She was dismissive, rude, and completely ignored both me and her younger coworker — who was clearly new and actually trying to help. We asked for assistance multiple times and she straight up cold-shouldered us. Super uncalled for and disrespectful. If this is how management treats customers (and their own team), that says a lot about this location.
KP
Kelly Potter
Sep 28, 2025
3.0
I mean it was AutoZone. I need gloves they had them.
MS
Megan Sullivan
Sep 16, 2025
5.0
Kind gentleman helped me find fuses for my car. Professional and courteous ! Thanks Sean .
CA
casey aden
Sep 15, 2025
5.0
Super cool dudes here! Had to get a new battery and not only were they funny, but they got a good price for me and had me back on the road within about 10 min. Def recommend these guys!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Springfield?
AutoZone Auto Parts in Springfield is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does AutoZone in Springfield offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
What types of auto parts and brands does AutoZone Springfield carry?
They offer auto parts including brake pads, car batteries, accessories, and aftermarket automobile parts, with brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Springfield, OR?
AutoZone is located at 2991 Main St, Springfield, Oregon, 97478, USA.
How can I contact AutoZone Springfield for customer service?
You can call them at (541) 726-6478 or email customer.service@autozone.com for assistance.
Does AutoZone Springfield have a social media presence?
Yes, their Facebook page is https://www.facebook.com/292591020785436 and their Twitter handle is @autozone.
Are there any automotive parts stores near AutoZone in Springfield?
Yes, nearby automotive parts stores include another AutoZone, B&R Auto Wrecking, Battery X-Change, and Joe’s Truck & Trailer Supply, which can be helpful for comparisons or additional services.
What nearby dining options are available when visiting AutoZone in Springfield?
Nearby restaurants include Pizza Hut, Jax Deli, Maynila Filipino Cuisine, and Gridiron Grill & Tap House, offering a variety of quick meals and dining experiences before or after your visit.
Can customers access recreational facilities near AutoZone in Springfield?
Yes, there are several nearby facilities such as Willamalane Park and Recreation District, Regional Sports Center, Willamalane Center for Sports and Recreation, and Bob Keefer Center for sports and recreational activities.
What is the website to find more information about AutoZone Auto Parts in Springfield?
You can visit https://www.autozone.com/locations/or/springfield/2991-main-st.html for detailed information and online shopping options.