Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main Street in Springfield, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, OR or call us at (541) 726-6478.
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as helpful and knowledgeable, while others were reported as rude and dismissive.
Product Availability
Customers expressed frustration over the store's inconsistent inventory, with several reports of not having the correct parts or items in stock.
Staff Knowledge
While some reviews praised the staff for their expertise and willingness to assist, others noted a lack of knowledge among employees, leading to incorrect recommendations.
Management Issues
Several reviews highlighted problems with management, including perceived rudeness and lack of support for both customers and staff.
TK
Thomas Kampstra
4 days ago
3.0
Pretty par for the course. Understand that this is a retail business and not an automotive business. 90% of the staff either knows nothing about cars or is spreading false information. As long as you know that going in then you should be fine.
BD
Beth Dreiling
5 days ago
5.0
A true blessing. Thank you for the help, great service, and compassion.
JL
Jared Lake
Jan 3, 2026
1.0
Trevor K has the worst attitude ever. Rude in person and on the phone. Horrible experience.
BB
Brandon batey
Dec 15, 2025
5.0
Got the check engine light figured out as only an oxygen sensor
GW
George Woosley
Nov 1, 2025
2.0
My friend goes in there store and buys brake pads that they recommended on their app for her kind of vehicle and I pull off the old ones and they were about an inch and a half shorter than the ones they recommended. I'm not going to put the old ones back on to go get the right ones so I ended up riding my bike up there and it was about 40 blocks one way. I checked the reviews on the set of pads they recommended and lot of people had to take them back because they were the wrong ones . Are they not taking notes when people bring items back that they believe fit certain vehicles or what ? They are wasting people's time and gas money by not taking a minute to correct there parts and vehicle fitment to save us the trouble of buying the wrong part .
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Springfield?
AutoZone Auto Parts in Springfield is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does AutoZone in Springfield offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
What types of auto parts and brands does AutoZone Springfield carry?
They offer auto parts including brake pads, car batteries, accessories, and aftermarket automobile parts, with brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Springfield, OR?
AutoZone is located at 2991 Main St, Springfield, Oregon, 97478, USA.
How can I contact AutoZone Springfield for customer service?
You can call them at (541) 726-6478 or email customer.service@autozone.com for assistance.
Does AutoZone Springfield have a social media presence?
Yes, their Facebook page is https://www.facebook.com/292591020785436 and their Twitter handle is @autozone.
Are there any automotive parts stores near AutoZone in Springfield?
Yes, nearby automotive parts stores include another AutoZone, B&R Auto Wrecking, Battery X-Change, and Joe’s Truck & Trailer Supply, which can be helpful for comparisons or additional services.
What nearby dining options are available when visiting AutoZone in Springfield?
Nearby restaurants include Pizza Hut, Jax Deli, Maynila Filipino Cuisine, and Gridiron Grill & Tap House, offering a variety of quick meals and dining experiences before or after your visit.
Can customers access recreational facilities near AutoZone in Springfield?
Yes, there are several nearby facilities such as Willamalane Park and Recreation District, Regional Sports Center, Willamalane Center for Sports and Recreation, and Bob Keefer Center for sports and recreational activities.
What is the website to find more information about AutoZone Auto Parts in Springfield?
You can visit https://www.autozone.com/locations/or/springfield/2991-main-st.html for detailed information and online shopping options.