AutoZone Auto Parts

4.1
471 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Main Street in Springfield, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, OR or call us at (541) 726-6478.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2991 Main St, Springfield, OR
97478, United States

Hours

Reviews

4.1
471 reviews
5 stars
256
4 stars
112
3 stars
43
2 stars
15
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and dismissive.

Product Availability

Customers frequently report issues with product availability and incorrect recommendations for parts, leading to frustration.

Staff Knowledge

There are positive mentions of staff being knowledgeable and helpful, but also instances where employees lacked the necessary information to assist customers.

Management Issues

Several reviews highlight poor management practices, including dismissive behavior and lack of support for staff and customers.

Overall Experience

While some customers have had great experiences, others express dissatisfaction and indicate they will not return due to poor service.
  • GW
    George Woosley
    Nov 1, 2025
    2.0
    My friend goes in there store and buys brake pads that they recommended on their app for her kind of vehicle and I pull off the old ones and they were about an inch and a half shorter than the ones they recommended. I'm not going to put the old ones back on to go get the right ones so I ended up riding my bike up there and it was about 40 blocks one way. I checked the reviews on the set of pads they recommended and lot of people had to take them back because they were the wrong ones . Are they not taking notes when people bring items back that they believe fit certain vehicles or what ? They are wasting people's time and gas money by not taking a minute to correct there parts and vehicle fitment to save us the trouble of buying the wrong part .
  • OW
    Olivia Walker
    Oct 17, 2025
    1.0
    Had a terrible experience tonight with a woman I believe named Jessica (dark burgundy/purple hair). Her coworker mentioned she was in some kind of executive or lead role, but she acted anything but professional. She was dismissive, rude, and completely ignored both me and her younger coworker — who was clearly new and actually trying to help. We asked for assistance multiple times and she straight up cold-shouldered us. Super uncalled for and disrespectful. If this is how management treats customers (and their own team), that says a lot about this location.
  • KP
    Kelly Potter
    Sep 28, 2025
    3.0
    I mean it was AutoZone. I need gloves they had them.
  • MS
    Megan Sullivan
    Sep 16, 2025
    5.0
    Kind gentleman helped me find fuses for my car. Professional and courteous ! Thanks Sean .
  • CA
    casey aden
    Sep 15, 2025
    5.0
    Super cool dudes here! Had to get a new battery and not only were they funny, but they got a good price for me and had me back on the road within about 10 min. Def recommend these guys!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Springfield?

AutoZone Auto Parts in Springfield is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone in Springfield offer in-store pickup and same-day delivery?

Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.