Valvoline Instant Oil Change

4.7
397 reviews
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Business Details

3750 Commercial St SE, Salem, OR
97302, United States
(503) 391-5823
https://store.vioc.com/or/salem/3750-commercial-st-se
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Salem.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3750 Commercial St SE, Salem, OR
97302, United States

Hours

Reviews

4.7
397 reviews
5 stars
344
4 stars
27
3 stars
5
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individual team members providing excellent service.

Efficiency

Numerous reviews highlighted the quick service and efficiency of the oil change process, with many customers noting they were in and out in a timely manner.

Quality Issues

Several customers reported issues with service quality, including overfilled oil, improperly installed parts, and damage caused during service, leading to dissatisfaction.

Teamwork

Customers appreciated the teamwork displayed by staff, especially in handling mistakes and ensuring a positive experience despite issues.

Transparency

Many reviews noted the lack of pressure to upsell additional services, with staff providing clear information and allowing customers to make informed decisions.
  • DM
    diane mitchell
    4 days ago
    5.0
    I love Valvoline. I'm so grateful I have help with my cars that is reasonable and done so quickly and efficiently.!!
  • AG
    Amanda Greene
    Dec 23, 2025
    5.0
    Absolutely amazing service! Also installed wipers on our car that we bought somewhere else. I will keep coming here!
  • SS
    Shane Suan
    Dec 7, 2025
    5.0
    The team members at this location worked in perfect harmony as a team, while working multiple vehicles. All team members were professional, courteous and knowledgable of the automotive services provided. I would definitely recommend to friends & family.
  • GS
    Greg Suran
    Nov 23, 2025
    1.0
    Strike two. Not giving chance for strike three. First time, they overfilled my oil. Put in the entire 5qt bottle. My car takes like 3.8. Second time, didn’t install the underbody plate correctly. Two days later I got on the freeway and the wind pushed it down and caused it to drag on the pavement. I had just replaced it last year so It was brand new. I’m not going back to give them a chance to screw it up again.
  • SM
    Shoshawna Mckinney
    Oct 24, 2025
    5.0
    Kaiden at this location is always super helpful!!! He explained things to me in a way I could actually understand and answered all questions I had with a smile on his face. Fantastic customer service all around; I appreciate all the help he has provided on my vehicle along with the other staff.
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Salem offer?

Valvoline Instant Oil Change provides quick preventive vehicle maintenance including 15-minute stay-in-car oil changes and various vehicle maintenance solutions.

What are the operating hours of Valvoline Instant Oil Change in Salem?

The Salem Valvoline Instant Oil Change is open Monday to Saturday from 8:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM. It is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).