Valvoline Instant Oil Change

4.6
466 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Salem.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
4957 Commercial St SE, Salem, OR
97302, United States

Hours

Reviews

4.6
466 reviews
5 stars
383
4 stars
32
3 stars
14
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional staff who provided excellent service without being pushy about upsells.

Efficiency

Many reviews highlighted the quick service and efficient operations, with several customers noting they were in and out in a timely manner.

Value

Some customers expressed concerns about price increases for services, while others appreciated the reasonable pricing and discounts offered.

Thoroughness

Customers appreciated the thorough inspections and attention to detail during services, with many noting that staff communicated effectively about their vehicle's needs.
  • KK
    Kari “Silent Knights”
    Jan 5, 2026
    5.0
    Several vehicles were ahead of us and the visit was still quick and thorough. Pleasant visit for an unpleasant necessity.
  • DB
    Deana Miller Ballard
    Dec 25, 2025
    5.0
    Very polite technicians always Convenient location I love that you added tire rotation to your service
  • MH
    Miranda Hennan
    Dec 18, 2025
    1.0
    The staff is so kind! They give great customer service... EXCEPT... I went there due to a headlight out. I knew that they could change them. They were able to change it and do the opposite headlight so they would wear the same at my request. When I started my car and drove forward, my airbag light came on. It has never been on before. I drove around the block and came back to talk to the same staff. They had the manager come talk to me. They opened the hood to look for anything obvious and stated that there is no way they could have caused it and just because it happened while I was there doesn't mean they did anything to cause it. Yes, that is possible but the timing is very suspicious and I asked them to check to make sure everything was plugged in and they said it was and to go to a shop to get it fixed. I immediately made an appt with the dealership but couldn't get in for over a week. Guess what? The airbag sensor was unplugged in the front right by the passenger headlight. All the shop had to do was plug it back in, but they charged me $210 for the diagnostic to then look under the hood and plug it in. I would not have had to spend that money if it weren't for the headlight service at Valvoline. I 100% believe that Valvoline is responsible for the cost I incurred and they should cover it. I hope to hear from the mgmt team in the future to resolve this matter and only posted it this way because there is no email posted and I don't want to bug the staff out of the blue. If Valvoline makes it right, I will gladly change this review as the rest of my experience was great.
  • TB
    Tony B
    Dec 14, 2025
    5.0
    The crew was very friendly and professional. They did a great job.
  • LJ
    luis jovel
    Dec 4, 2025
    1.0
    These guys gave my car an oil leak when my car didnt have that before.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Salem offer?

Valvoline Instant Oil Change offers quick, 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the operating hours for Valvoline Instant Oil Change in Salem?

The business is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 8:00 AM to 6:00 PM.