Valvoline Instant Oil Change

Reviews

• GD

  Gene den Daas

  5 days ago
  5.0
  Great, great job on my oil change, I have one of those European Motors that require a premium oil and Miguel in Salem, really provided comfort in knowing I was getting the right product. He also mentioned that I was good for my senior citizen discount which would I would not have known had he not brought it up. That's what I call really good customer care, and what earns customer loyalty.
• CC

  C C

  Feb 22, 2026
  5.0
  Just because of the person that started the process at the beginning is why I would not only recommend to others but come myself for other mechanical work
• TH

  Tamara Hatton

  Feb 10, 2026
  5.0
  We've been to several different Valvoline over the years but keep coming back to this one over the last few years. The employees at this location make the experience enjoyable.
• KB

  KRISTAL BILLINGSLEY

  Feb 2, 2026
  5.0
  I actually didn't end up being satisfied at first, 30 mins after the oil change my car alerted me that it was low on oil and to add oil - but I had just gotten an oil change. I called the store and talked Miguel the manager. The next day he drove to me and added a quart of oil, because there was no oil showing on the dip stick. I then drove back to the store and they went over my vehicle. They added another quart of oil. I understand we are human and mistakes can be made - but Miguel went above and beyond to make sure that my vehicle was okay and that I was taken care of. I will definitely be coming back!
• SZ

  Sabrina Ziegler

  Jan 30, 2026
  5.0
  I went in for my oil change like I normally do, and today I had the most incredible service. I had a glove compartment that would never close, and Mason noticed it and went out of his way to fix it. He looked through my history and explained things without being pushy. He taught me things I didn’t know about my car and went above and beyond. I was not expecting that. Thank you so much for amazing service today!