Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their patience and transparency throughout the buying process.
Sales Experience
Many reviews noted a smooth, low-pressure sales experience, with several customers expressing satisfaction with the ease of the transaction and the professionalism of the sales team.
Service Issues
Some customers reported long wait times for service appointments and dissatisfaction with the handling of post-sale issues, indicating a need for improvement in service efficiency.
Transparency
While many customers appreciated the transparency during the sales process, there were complaints about discrepancies in vehicle information and a lack of accountability when issues arose post-purchase.
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kyle rodin
1 day ago
5.0
My experience at Skyline Ford was unbelievable. The salesman Eric, the manager Juan, and the finance manager Juan all went over and beyond doing their job. They got us what we needed. They were extremely helpful and quick at getting the deal done and getting us out the door to head back home. Being 2 1/2 hours away from the dealership and having to drive over the pass, they worked with us too pretty much get the deal done over the phone prior to us having to drive if it wasn’t gonna work and they did everything that they said and promised, it was an absolute great experience and I would send anybody I know there to get the same experience. That was six days ago and I’ve already told three of my friends about it that possibly could be looking for a new rig.
TOP NOTCH DEALERSHIP!!!
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tessa vitale
2 days ago
5.0
I've been considering this purchase for a few years, and popped by the dealership casually to check out the inventory. From start to finish, the process was smooth, transparent, and genuinely enjoyable—which is not something I had associated with buying a car.
Jeremy was fantastic to work with: knowledgeable, patient, and never pushy. He took the time to answer all of our questions and made sure we felt confident every step of the way. He and the team stayed late to work with us and took wonderful care of us over the two days we spent during the purchase process.
When it came time to finalize everything, Juan in finance was equally great—clear, straightforward, and refreshingly efficient. No stress, no surprises.
The Bronco itself is everything I hoped for, and the team made the entire buying experience feel exciting instead of exhausting.
I'm very happy with my purchase and grateful for the positive experience. This was a big purchase and the team helped me to feel comfortable and excited about it.
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Andrew Usher
Jan 2, 2026
5.0
I custom ordered my F-150 so I could get it exactly the way I wanted, and the experience was great. I worked with Don Frederickson, and he was wonderful throughout the process. Everything went exactly as we discussed when the order was placed—no surprises. I’m very happy with the truck. A huge bonus is that they don’t put a permanent dealer badge/sticker on the vehicle, which keeps it looking clean. Highly recommend!
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Carter Weisensee
Dec 28, 2025
5.0
My wife and I just bought an F-150 from Skyline. We had a fantastic experience working with the team from start to finish. They helped us look at multiple different options until we found the one that worked best for our family. The made the numbers clear and simple for us and maintained great transparency throughout the process. We were very impressed by the customer service we felt from each interaction with the team members, specifically Jeremy and Juan. We plan to be customers for lifetime here after another great experience. Highly recommend.
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Camryn Fox
Dec 28, 2025
5.0
Our family has come to Ford Skyline over the years for all our vehicles purchased and always appreciate their knowledge and attention to detail! They’re very helpful and provide the highest level of service. We had a great experience with Juan the financial manager, he helped us get to where we needed to be finance wise and can’t thank him enough! We thank you enough Skyline Ford, and we will be back!
What types of vehicles and services does Skyline Ford offer?
Skyline Ford is a Ford dealer offering new and used cars, as well as auto repair services.
Where is Skyline Ford located?
Skyline Ford is located at 2510 Commercial S, Salem, OR 97302-4449, USA.
What are the opening hours of Skyline Ford?
Skyline Ford is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
What is the contact phone number for Skyline Ford?
You can reach Skyline Ford by phone at +1 503-581-2411.
Is there an official website to learn more about Skyline Ford?
Yes, you can visit their official website at https://www.skylineford.com.
Can I get my vehicle serviced at Skyline Ford?
Yes, Skyline Ford offers auto repair services in addition to vehicle sales.
What car dealerships are located near Skyline Ford?
Nearby car dealerships include Ford Motor Company, Acura of Salem, Mercedes-Benz Of Salem, Valley Lincoln-Mercury, Withnell Dodge, and Withnell Motor Co.
Where can I find a car wash near Skyline Ford?
Big Red Car Wash, which provides car wash and auto detailing services, is located nearby.
Are there dining options near Skyline Ford?
Yes, you can find dining options nearby such as Wendy's fast food restaurant and GAB Grab A Bite food truck.
What other automobile services are available near Skyline Ford?
Nearby automotive services include Jiffy Lube for oil changes and multiple auto body shops such as Withnell Dodge and Withnell Motor Co.