Brand Certified
Pilot Travel Center
4.0(3367 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
4220 Brooklake Road NE, Salem, OR
97305, United States
Certified by Pilot Travel Center • Mar 01, 2026
(503) 463-1114
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Salem, OR!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
4.0
3,367 reviews
5 stars
1,583
4 stars
917
3 stars
438
2 stars
125
1 star
304
What are people saying?
AI-generated from recent customer reviews
Facility Issues
Multiple reviews highlighted ongoing construction, resulting in closed showers and bathrooms, leading to customer dissatisfaction.
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about rudeness and unprofessional behavior from some employees.
Cleanliness
Several customers appreciated the cleanliness of the restrooms and overall facility, although some noted issues with the showers.
Parking and Access
Customers frequently mentioned difficulties with parking and access, particularly for larger vehicles, citing chaotic traffic flow and limited space.
Food Options
The variety of food options received positive feedback, with many customers enjoying the available fast food and snacks.
- RSRohan Sharma5 days ago5.0Good and fast service.
- SXS XFeb 8, 20261.0Every single one of their showers are down not just today, but for apparently will be for WEEKS. I cannot imagine a reasonable excuse to leave a necessary service down for so long, but it just shows how little they care about their customers. It also goes to show just how dilapidated and gross they are, because thriving businesses do not leave plumbing issues unsolved for weeks on end. Don’t waste your time stopping here, keep going down I-5 until you find a station that isn’t falling apart.
- LBLarry BatyJan 9, 20261.0Berkshire Hathaway has ruined the experience of coming to Pilot Flying J. They have taken away parking and started charging for parking in all spots. The only reason to stop here is to use the restroom and make them pay for the water.
- MHMary Jo HaslemJan 6, 20265.0Easy in and out, multiple food and snack choices
- SSStevenDec 9, 20254.0Major Construction remodel at the moment. 3 fuel lanes in operation only. No showers , no laundry. Outside bathrooms. Fyi ...
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are offered at the Pilot Travel Center in Salem, OR?
The Salem Pilot Travel Center offers gas, diesel and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. It also provides amenities like Diesel Lanes, Prime Parking Spaces, CAT Scale, laundry facilities, and a game room.
What are the operating hours for the Pilot Travel Center in Salem?
The Pilot Travel Center in Salem is open 24 hours a day, 7 days a week, including holidays with regular hours.
Can I reserve parking or showers at this location?
Yes, you can reserve parking and showers using the Pilot app or the Reserve Now service linked on their website.
What payment methods does the Pilot Travel Center accept?
They accept American Express, Discover, Mastercard, Visa, cash, Apple Pay, Google Pay, and EBT.
Is overnight parking available for professional drivers?
Yes, overnight parking is available. It's recommended to contact the store directly for specific rules and availability.
Are showers available to everyone, and how much do they cost?
Showers are available to anyone, but prices vary by location. Contact the store directly for current shower pricing.
What nearby dining options can I visit before or after stopping at Pilot Travel Center?
Nearby dining options include Subway, Cinnabon, Taco Bell, Carl's Jr., McDonald's of Salem/Keizer, Krispy Krunchy Chicken, Bright Indian Food, Chalet, La Estación Food Cart, and Grandma's Homemade Food, providing a variety of fast food, Mexican, Indian, American, and bakery choices.
Are there any nearby automotive or truck services close to the Pilot Travel Center?
Yes, nearby automotive and truck services include CAT Scale, McCoy Freightliner (truck repair), Premier Truck Group (truck and car dealer), AMC Fleet Services (truck repair), and Schott Parts and Accessories and Truckchrome for automotive parts.
What points of interest are nearby for travelers looking to visit local attractions?
Nearby points of interest include Powerland Halloween and Powerland Heritage Park, both history and civilization museums great for travelers interested in local culture and history.
How can I contact the Pilot Travel Center in Salem for questions or assistance?
You can contact the Pilot Travel Center at 4220 Brooklake Road NE, Salem, OR, by phone at +1 503-463-1114 or via email at TravelCenter.386@pilottravelcenters.com.
Brand Certified Facts from Pilot Travel Center
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Certified March 01, 2026Yext Knowledge Graph
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