Brand Certified
Mercedes-Benz Of Salem
4.7(536 reviews)
Certified by Mercedes-Benz Of Salem • Mar 01, 2026
Business Details
2405 Commercial S E, Salem, OR
97302, United States
Certified by Mercedes-Benz Of Salem • Mar 01, 2026
(503) 585-1231
Certified by Mercedes-Benz Of Salem • Mar 01, 2026
http://www.mercedesofsalem.com/
Certified by Mercedes-Benz Of Salem • Mar 01, 2026
About
Certified by Mercedes-Benz Of Salem • Mar 01, 2026
Mercedes Benz DealerUsed Car DealerAuto Parts StoreAuto Repair Shop
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
Details
- DebitAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Mercedes-Benz Of Salem • Mar 01, 2026
Hours
Certified by Mercedes-Benz Of Salem • Mar 01, 2026
Reviews
4.7
536 reviews
5 stars
475
4 stars
21
3 stars5
2 stars8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting salespeople like Abel and Brent for their professionalism and low-pressure approach.
Service Quality
The service department received positive feedback for quick and efficient service, with specific mentions of staff like Evan and Tony for their exceptional support.
Sales Experience
Customers reported smooth and enjoyable car buying experiences, often noting the knowledgeable and accommodating nature of the sales team.
Negative Experiences
Some reviews mentioned issues with the finance department and a few negative interactions, indicating inconsistency in customer experiences.
- JDJoe Dubner2 days ago1.0Nice people but incompetent service on a simple oil change. Driving home I received an oil warning light and had to pull off Hwy 22 to investigate (found it high). At home I removed two quarts of oil (see photo). I cannot understand how neither the dipstick nor the dashboard oil indication was checked afterward. Next time I'll use another dealership or do the oil change myself and save a couple hundred dollars.
- LLlol lauraFeb 12, 20265.0Abel is hands down, THE BEST Salesman around!👌Abel immediately contacted my friend, who had been keeping an eye out for just the right car for me. I took one look at the pictures 📸 and I KNEW Abel had found my UNICORN 🦄 Abel went WAY WAY WAY above and beyond 👍 Between dual signatures, overnight shipping, and a TON of EXTREMELY PROMPT texting... I had my BEAUTIFUL new car in a matter of a couple of days!!! Abel is THE GREATEST to work with! Everything went smoothly and I would HIGHLY recommend Abel to friends, family, and ANYONE reading this review!!! Thank you Abel!!! 🙌🎈
- TDTom DentJan 14, 20265.0We had an issue with our RV that had us towed to MB of Salem at night. The team squeezed us in the next morning and had us back on our way by mid afternoon. Evan, Bo (sp?) and the team were professional and very easy to work with. Thanks MB of Salem!!
- JMJoshua MartinJan 9, 20265.0Great service. Would buy a car here again. I also have had the best costumer service on servicing our Acura here. We have had all of our cars service done here since 2015.
- GLGinny LuedemanJan 6, 20265.0My husband Jerry and I just purchased a car from Salem Mercedes. It was a delightful experience. There was needed guidance without pressure and a sense of genuine kindness as we navigated car options. We couldn't be more pleased with the whole process. Thank you for a first rate experience.
Brand Certified Facts from Mercedes-Benz Of Salem
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Certified March 01, 2026Yext Knowledge Graph
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