Mazda of Salem

4.5
1008 reviews

About

Mazda DealerCar DealerUsed Car DealerAuto Repair Shop
Mazda of Salem – Your Local Mazda Dealer in Salem, OR. Discover a wide selection of new Mazda cars and SUVs, plus Certified Pre-Owned Mazda vehicles at Mazda of Salem. Our Mazda dealership in Salem offers competitive pricing, flexible financing, and expert Mazda-certified service and repairs. From the Mazda CX-5 and CX-50 to the Mazda3 and Mazda CX-90, we’re here to help you find the right Mazda for your lifestyle. Visit us today and experience award-winning customer service from your trusted Salem Mazda dealer.

Location

Mazda of Salem
3230 Market St NE, Salem, OR
97301, United States

Hours

Reviews

4.5
1,008 reviews
5 stars
815
4 stars
54
3 stars
20
2 stars
19
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting salespeople like Jeff and Kyle for their professionalism and low-pressure approach.

Sales Experience

Overall, customers reported a smooth and enjoyable car buying experience, with several mentioning the lack of pressure and the willingness of staff to work within their budgets.

Communication Issues

Some customers expressed frustration with communication, particularly regarding service appointments and follow-ups, indicating a need for improvement in this area.

Service Quality

There were mixed reviews about the service department, with some customers reporting positive experiences while others faced issues with service quality and follow-up.

Transparency and Trust

Several reviews mentioned concerns about transparency in pricing and service recommendations, with some customers feeling misled during the purchasing process.
  • AV
    Ashley Vankilsdonk
    Nov 16, 2025
    5.0
    Jeff and Anit took care of us. They were awesome, friendly, and made the experience enjoyable. I highly recommend coming here for your new car purchase!
  • NA
    Natasha Anderson
    Nov 7, 2025
    5.0
    We had a great experience. Victor was extremely helpful and knowledgeable and made the process smooth.
  • GS
    Garrett Spangle
    Oct 29, 2025
    5.0
    My wife and I had a great experience here. Very friendly staff. Unfortunately the car we wanted at the time was sold the day before but Jeff was ready with a couple back up options that fit the bill. They made sure we left happy with our purchase. Its Jeffinetly better at Mazda of Salem!
  • TR
    Taylor Reagle
    Oct 26, 2025
    5.0
    The experience was jeffinitely a great experience. Jeff was amazing and took his time to make sure we got out what we wanted. No BS, just laughs and great quality service. We drove away with a brand new 2025 cx-50 meridian edition. He made sure we will be comfortable with our new purchase and didn't push us into anything. 1000% will be recommending Salem mazda to family and friends. (We live over an hour away and drove down for Jeff)
  • CA
    Camryn Alves
    Oct 20, 2025
    5.0
    Huge shoutout to Jeff! The entire experience from start to finish was truly unlike anything I have ever experienced before at a dealership. Jeff made everything so easy and enjoyable, and everyone there was incredibly kind, offering help when needed and always greeting me with a smile. It is rare to find that kind of genuine friendliness and care these days, and it made all the difference. Loving my new Mazda! 🚗✨

Frequently Asked Questions About Mazda of Salem

Where is Mazda of Salem located?

Mazda of Salem is located at 3230 Market St NE, Salem, OR 97301, USA.

What are the business hours for Mazda of Salem?

Mazda of Salem is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.