Jiffy Lube

4.7
968 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SALEM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
101 Lancaster Dr NE, Salem, OR
97301, United States

Hours

Reviews

4.7
968 reviews
5 stars
824
4 stars
65
3 stars
18
2 stars
16
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and professional, providing excellent customer service and making customers feel valued.

Efficiency

Many reviews highlight the quick service and efficiency of the team, often completing tasks in a timely manner.

Honesty

Customers appreciate the honesty of the staff, noting that they do not pressure for upsells and provide genuine recommendations.

Training Needs

Some feedback indicates a need for additional training, particularly for handling newer vehicle models and specific technical issues.

Positive Experiences

Overall, customers report positive experiences and express a desire to return, often recommending the location to others.
  • CT
    Catherine Tuliau
    1 day ago
    5.0
    Very friendly and service fast thank God. The BEST Service and friendlyness so far from all of the Jeffy lube's we've been to. Speed and friendlyness is the most important to us. The Hank you Catherine Tuliau
  • JZ
    Jereme Zehe
    5 days ago
    5.0
    Blew a tire by Jiffy Lube 5 minutes after they closed and after talking to the crew as they were headed home, Craydon and Free stayed late and saved our trip. Can’t thank you guys enough.
  • CV
    Cedrick Valderrama
    Dec 10, 2025
    1.0
    They misdiagnosed the issue, charged me over $1,000, and promised a refund if the diagnosis was wrong — but they didn’t honor that refund.
  • LS
    Larene and Pipsqueek Sully
    Dec 7, 2025
    1.0
    I have a 2020 Ford Transit 250. I stopped wanting my transmission fluid checked. As soon as the person working on my van looked under the hood of the van, I was not in a good place. I had to tell them where my transmission dipstick was. He came back to me, telling me I needed to take it to a Ford dealership because something was leaking and I didn't have a dipstick for checking my transmission fluid. If you have an older car, you might be okay here, but anything new DO NOT BRING HERE FOR ANYTHING! Of course, I'm a woman, I don't know what I'm talking about, but it's funny that I do! I was truly embarrassed for these guys. Since I bought my van, I have repaired a lot of things. It's called the internet! I looked up where my transmission dipstick was the day I bought it. As long as it took Jiffy Lube to come up with an excuse, they could have had a learning experience, by looking on the internet how to check a 2020 Ford Transit 250, checking transmission fluid? Unfortunately, that is our youth, lazy, unwilling to learn, and do as little as possible for a paycheck. Jiffy Lube is in need of additional training, especially for newer vehicles, or at least warn other newer vehicle owners you don't know what you're doing.
  • SK
    Steve Kerr
    Nov 21, 2025
    5.0
    Felt taken care of; they made the experience painless and easy. Just good people

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service