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Jiffy Lube

4.8
(1010 reviews)

Business Details

1192 Wallace Rd NW, Salem, OR
97304, United States
(503) 391-6303
https://www.jiffylube.com/locations/or/salem/2591

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SALEM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1192 Wallace Rd NW, Salem, OR
97304, United States

Hours

Reviews

4.8
1,010 reviews
5 stars
910
4 stars
66
3 stars
16
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to explain services without being pushy.

Efficiency

Many reviews noted the quick and efficient service, with customers often able to complete their visits in a timely manner.

Honesty and Integrity

Several customers appreciated the honest assessments provided by the technicians, who did not pressure them into unnecessary services.

Overall Experience

The majority of feedback reflected a high level of satisfaction with the overall experience, with many customers expressing their intent to return.
  • AN
    Anita Nunez
    6 days ago
    5.0
    Doug Smotherman and his team are super duper! Ethical and thorough..they have kept my aging 2002 Trailblazer running like clockwork for 12 yrs!..unless a mechanical issue is something Jiffy doesn't do..no other mechanic touches my car.
  • AC
    Amanda Carter
    Feb 12, 2026
    5.0
    My oil change sensor came on so I took my vehicle in for an oil change even though I thought it a bit early. Rather than simply changing the oil and charging me for it, they let me know it was early. After discussing it, they kindly adjusted my sensor, checked all my fluids & tires, and sent me on my way. Their honesty with me has made me a customer for life. Thanks guys!!
  • MP
    Melody Pond
    Jan 27, 2026
    5.0
    Omg Robert was so helpful and went above and beyond to help me in a pinch with my Cadillac... I'm forever grateful to the guys at the Wallace road jiffy lube
  • BH
    Bruce Hatfield
    Jan 23, 2026
    5.0
    West Salem Team has Excellent service, knowledgeable technicians.
  • LM
    Leslie Maggiora
    Jan 8, 2026
    5.0
    My first time at Jiffy Lube. I'll start off with the only reason I came here instead of my usual oil changing place was because of their better coupon. I am beyond pleased that I did. The techs were personable, thorough, and very attentive to every customer there, and they were quite busy for Thursday morning. I was especially grateful they found my rear brakes were in extreme need of replacement. Especially since we're about to leave on a road trip. They managed to address all my car needs in just a few hours. Very impressed. You have a return customer in me, now. Thank you, West Salem Jiffy Lube!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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