Jiffy Lube

4.8
1005 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SALEM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1192 Wallace Rd NW, Salem, OR
97304, United States

Hours

Reviews

4.8
1,005 reviews
5 stars
905
4 stars
66
3 stars
16
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, informative, and accommodating staff who provided excellent service without being pushy.

Efficiency

Many reviews highlighted the quick and efficient service, with customers often in and out within a short time.

Trustworthiness

The business is recognized for its honest recommendations and transparency regarding necessary services, which builds customer trust.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, often stating they would return and recommend the location to others.
  • LM
    Leslie Maggiora
    4 days ago
    5.0
    My first time at Jiffy Lube. I'll start off with the only reason I came here instead of my usual oil changing place was because of their better coupon. I am beyond pleased that I did. The techs were personable, thorough, and very attentive to every customer there, and they were quite busy for Thursday morning. I was especially grateful they found my rear brakes were in extreme need of replacement. Especially since we're about to leave on a road trip. They managed to address all my car needs in just a few hours. Very impressed. You have a return customer in me, now. Thank you, West Salem Jiffy Lube!
  • DE
    Donna Elander
    Jan 3, 2026
    5.0
    Good car service is hard to find. Especially one who helps you find the best price with discounts and coupons. But, mostly, the crew is composed of real mechanics who love making cars run really well. They have been trained by a master mechanic. As a senior woman, I have been patronized too many times. Not with this crew. They listen and when I told them my ideas and concerns, it mattered to them. I felt like I was talking to master mechanic brothers who are no longer around, but still hold the standards to which I want when getting my car serviced. This is the shop I would go to for major mechanical work as well. These gear heads will get it done right.
  • GP
    Gerschel Payne
    Dec 31, 2025
    5.0
    This is a great crew. I'm impressed.
  • CC
    Cathy Crocker
    Nov 14, 2025
    5.0
    The service personnel were very thorough in their explanations & details of what got done. The offered extra services & weren't pushy about it. I didn't realize that Jiffy Lube does more than oil changes. I'll be back again!
  • SR
    Sarah Robertson
    Nov 11, 2025
    5.0
    I’ve been to this location 3 times now and every time I am impressed with their customer service. They are kind, patient, and accommodating and take the time to explain everything they’re doing. They make recommendations but are in no way pushy about it. They know what they’re talking about and I feel my car is in good hands. Every staff member I’ve interacted with via phone or in person has been genuinely friendly and kind. I’m fortunate to live nearby, but would go out of my way to come to this location if I didn’t.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service