Brand Certified
Gerber Collision & Glass
4.4(152 reviews)
Certified by Gerber Collision & Glass • Mar 01, 2026
Business Details
1365 Broadway St NE, Salem, OR
97301, United States
Certified by Gerber Collision & Glass • Mar 01, 2026
(503) 363-9271
Certified by Gerber Collision & Glass • Mar 01, 2026
https://www.gerbercollision.com/locations/salem-broadway-st-or
Certified by Gerber Collision & Glass • Mar 01, 2026
About
Certified by Gerber Collision & Glass • Mar 01, 2026
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Gerber Collision & Glass • Mar 01, 2026
Hours
Certified by Gerber Collision & Glass • Mar 01, 2026
Reviews
4.4
152 reviews
5 stars
114
4 stars
15
3 stars2
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and effective communication throughout the repair process.
Repair Quality
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked as good as new after service.
Timeliness
While many reviews highlighted quick turnaround times, some customers experienced delays beyond initial estimates.
Mixed Experiences
A few customers reported negative experiences, including issues with communication and dissatisfaction with the final repairs.
- AVAshley VorisFeb 23, 20265.0I brought my Tahoe in today for a second opinion after being told I had $2,500 worth of work needing done from a dealer. I had engine loss and was unable to drive it over 35 mph. I was helped so quickly, and treated with such kindness from all of the team there. The mechanic had a look at my truck and after about 20 minutes not only had it diagnosed, but fixed! They were able to find a simple problem that saved me thousands. I couldn’t recommend this place more. The honesty alone blew everyone else out of the park for me.
- EMExiled MentorJan 27, 20265.0I was in an non fault accident,and my vehicle was sent theirfor a inspection quote.When the inspection was done ,Brian who works their was understanding and was compassionate to understand I couldn't pick up my car on time and gave me 2 days to pick up my car making it easier for me to find a way to pick up my car ,thank you Gerber Collision and Glass ,
- JSJake SharpJan 24, 20265.0Fantastic service! Great communication. They were committed to helping us with our tight deadline. Superb job on the repairs. Even detailed the inside. I would recommend Gerber to anyone. FYI I went through Progressive which worked flawlessly with Gerber. Gerber also works well with Enterprise including getting me picked up at Gerber and letting me return my rental at Gerber when my vehicle was ready.
- GMGil MartinezDec 23, 20255.0Gerber on Broadway is an excellent repair shop and they genuinely stand behind their quality work. Kim the receptionist, Mark an estimator and Chris in the shop and everyone else have been polite, friendly and professional. I highly recommend and hopefully won’t need to, but would be happy to return. Thanks to the crew!
- FHFraya HortschDec 13, 20255.0I had an excellent experience with Gerber Collision from start to finish. The manager and service writer were incredibly attentive and made sure I always felt informed and taken care of throughout the entire process. Communication was outstanding—they stayed in consistent contact with me, provided updates, and were always quick to answer any questions I had. The quality of the repairs was top-notch. My vehicle looks amazing, and you honestly wouldn’t know it had ever been damaged. The professionalism, care, and attention to detail truly set this location apart. I highly recommend Gerber Collision to anyone looking for exceptional service and flawless repair work.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass in Salem provide?
Gerber Collision & Glass offers collision auto body repair, auto glass services including windshield replacement, dent removal, paintless dent repair (PDR), and provides free repair estimates and auto glass quotes.
What are the operating hours of Gerber Collision & Glass Salem?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on certain holidays like Thanksgiving, Christmas, and New Year's Day.
Is there a warranty on repairs at Gerber Collision & Glass Salem?
Yes, they provide a Lifetime Guarantee on all collision and auto glass repairs for as long as you own your vehicle.
What payment methods does Gerber Collision & Glass accept?
They accept American Express, Discover, Mastercard, Visa, and checks as forms of payment.
Does Gerber Collision & Glass Salem have wheelchair accessible entrances?
Yes, the facility has wheelchair accessible entrances to accommodate all customers.
How can I contact Gerber Collision & Glass Salem for an appointment or inquiry?
You can reach them by phone at +1 503-363-9271 or email at info@boydautobody.com. More information is available on their website.
Are there any nearby coffee shops where I can wait after dropping my car at Gerber Collision & Glass Salem?
Yes, Broadway Coffeehouse and Broadway Commons are nearby coffee shops where you can enjoy a coffee or snack while your car is being serviced.
What dining options are available near Gerber Collision & Glass Salem?
Nearby restaurants include La Vida Catrina (Mexican cuisine), Better Than Mama's (American cuisine), and China Gourmet (Chinese and Asian cuisine), which are great options to visit before or after your service.
Are there any nearby real estate services if I am considering moving to the Salem area?
Yes, Harcourts Elite, Armando Solano Realtor, and Shayla Zuniga - Realtor are nearby real estate agents who can assist with property needs in Salem.
What is the location and address of Gerber Collision & Glass in Salem?
Gerber Collision & Glass is located at 1365 Broadway St NE, Salem, OR 97301, USA.
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