Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Salem, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mission Street location today.
Location
Hours
Reviews
4.3
798 reviews
5 stars
544
4 stars
101
3 stars
41
2 stars
35
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Reservation Issues
Several reviews mentioned problems with reservations, including cancellations and unavailability of reserved vehicles.
Cleanliness and Vehicle Quality
Feedback varied on vehicle cleanliness, with some customers receiving well-maintained cars while others reported receiving dirty vehicles.
Insurance and Charges
Customers expressed frustration over misleading insurance charges and unexpected fees during the rental process.
Overall Experience
While many customers had positive experiences, there were notable complaints about rude staff and poor service at certain locations.
- MEMaxwell ElstadNov 16, 20255.0Absolutely Outstanding Service—Every Single Time I’ve been renting from the Mission St. Enterprise location in Salem, Oregon for years, and they have never once ceased to impress me. This team consistently goes above and beyond in a way that truly sets the standard for customer service. I fully understand that specific makes and models can’t be guaranteed, but I always call ahead to give them an idea of what I’ll be using the rental for—like meetings with Ford corporate where something professional is important. Without fail, they’ve taken those requests seriously and delivered an exceptional experience every time. Most recently, they placed me in a 2025 Expedition Platinum (Premium SUV) and it was absolutely perfect for what I needed. The entire process at this location is always seamless—quick, simple, and genuinely customer-focused. You can tell they care about providing the best fit possible and making sure you leave confident and satisfied. Their effort, attention to detail, and ability to consistently exceed expectations is the reason I continue to return to this location again and again. This crew deserves every bit of recognition. Mission St. Enterprise in Salem is the definition of stellar service.
- TTToddNov 16, 20255.0Top notch employees at this location on Mission street in Salem, Or. Always helpful staff, great selection of vehicles, I always have top tier service from Enterprise.
- TSTony SnegirevNov 6, 20255.0Great company and a great team to work with. Love the personal service.
- JFJill FairallOct 28, 20255.0I found Enterprise reasonable and very helpful. Their offer of unlimited miles can really help with costs.
- PHPete HumeOct 16, 20251.0I was misled by. I rented a car while my care was at Caliber Collision. Standing in the lobby I specifically asked and agreed to a few days of insurance. They are instead trying to charge me for two weeks of insurance. Be careful they are fast and misleading.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Salem, OR?
Enterprise Rent-A-Car is located at 2385 Mission St SE, Salem, OR 97302.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM, Monday through Friday.
Does Enterprise Rent-A-Car offer rentals on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays and Sundays from 9:00 AM to 2:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Salem?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve a rental car online at Enterprise's website or by calling their local phone number +1 503-364-1911.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, they offer great weekend rental rates and discounts for active military personnel.
Are there any coffee shops near Enterprise Rent-A-Car where I can grab a drink?
Yes, Starbucks and Coffee coffee shops are nearby where you can get a drink before or after your car rental visit.
What dining options are available near Enterprise Rent-A-Car on Mission Street?
Nearby restaurants include Burger Basket Inc, Popeyes Louisiana Kitchen, Carl's Jr., Sparky's Brewing Company, and several Asian and Mexican restaurants for diverse dining choices.
Is there public transportation or car dealerships close to Enterprise Rent-A-Car's location?
Yes, Pacific Auto Sales, which also serves as a train station for transportation, is nearby, making it convenient if you're traveling without a car or want to explore vehicle options.