Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Salem, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Salem Front Street location today.
Location
Hours
Reviews
4.3
607 reviews
5 stars
424
4 stars
74
3 stars
31
2 stars
14
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Quality
Feedback on vehicle quality was mixed; while some customers received clean and well-maintained cars, others reported issues such as expired tags and unpleasant odors.
Reservation Issues
Several customers experienced problems with reservations, including last-minute changes and unfulfilled bookings, leading to frustration.
Pickup and Drop-off
The pickup and drop-off service received mixed reviews, with some customers appreciating the convenience while others reported delays and miscommunication.
Pricing Concerns
Customers expressed concerns about pricing, particularly regarding unexpected charges and the cost of additional insurance options.
- SPSamuel PritchardNov 16, 20255.0I've had to rent cars twice in the last few months due to car trouble and then unexpectedly shopping for a new car after I got the dreaded news about my beloved car. The car I rented was clean, safe, and even enjoyable to drive. The guys here at Front St, were so good with me. This ordeal ended up taking weeks, but the one constant was every time I called to extend my rental I was helped promptly and politely. Cade, Carter, and the rest of the team (I'm sorry if I forgot your names) are all fantastic. I hope Enterprise is treating them well!
- DMDavid MartínezNov 5, 20251.0No dan los requisitos completos
- CSChristina StarrOct 24, 20251.0This is the worst car rental experience I've ever had. Gave me the wrong time for pickup, okay mistakes happen. My insurance pays for the premium options, was given only 2, SUV or SUV. The one I took shuttered so bad I couldn't even drive it. Felt like someone was hitting my vehicle. Even in park it was shaking and moving back and forth. Called numerous times, oh I just need to wait another day they'll get more vehicles, they'll have a great stock. After the 3rd day of this, I gave up and returned the car. They had no options, unless you count 3 of the exact same compact car. Everyone gave me the same speech each time I called. They are friendly enough, but the overall experience was terrible.
- ATAimond TeicoOct 23, 20255.0Felt like family connection and the representative was professional and patience.
- PLPamela Gotham LoderOct 20, 20255.0Great selection of automobiles to rent. Very very nice staff. I've been renting from them for over 40 years.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Salem, OR?
Enterprise Rent-A-Car in Salem offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.
Where is Enterprise Rent-A-Car located in Salem?
Enterprise Rent-A-Car is located at 1980 Front St NE, Salem, OR 97301.
What are the business hours for Enterprise Rent-A-Car in Salem?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I make a reservation online for a rental car at Enterprise Salem?
Yes, reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/or/salem-front-st-4626.html.
What payment options are accepted at this Enterprise Rent-A-Car location?
This location accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car Salem offer any special discounts or promotions?
Yes, Enterprise Rent-A-Car Salem offers great weekend rates which can be booked via their weekend specials page.
Is Enterprise Rent-A-Car Salem open on Sundays?
No, the Salem Front Street location is closed on Sundays.
What nearby places can help me plan my trip when renting a car at Enterprise Salem?
Nearby places like PetroCard Pacific Pride and Pacific Pride Services gas stations can help you refuel your rental car. Additionally, you can visit the Quality Trophy shop for souvenirs or check out local services like the Inside Out Ministries Seventh-day Adventist Church for community events.
Are there other vehicle rental options close to Enterprise Rent-A-Car Salem?
Yes, Enterprise Truck Rental is nearby for customers needing truck rentals, providing an additional vehicle rental option.
How can the nearby landmarks assist customers visiting Enterprise Rent-A-Car?
Nearby landmarks such as Vander May Law Firm and New Horizons In-Home Care may help customers locate the rental facility easily. Also, the proximity to social service organizations like Congregations Helping People and Salvation Army adds community value to the location.