Business Details
About
Acura DealerUsed Car DealerAuto Parts StoreAuto Repair Shop
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
396 reviews
5 stars
343
4 stars
22
3 stars
8
2 stars
9
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional throughout the buying process.
Sales Experience
Many reviews highlighted a smooth, no-pressure sales experience, with specific mentions of salespeople like Abel and Brent.
Service Department
The service department received positive feedback for their efficiency and helpfulness, particularly from service advisor Kevin.
Overall Satisfaction
Overall, customers expressed high satisfaction with their purchases and the dealership's services, often recommending it to others.
Areas for Improvement
Some customers reported issues with communication and wait times, suggesting room for improvement in appointment management.
- MWMichael Winklepleck6 days ago5.0Armando was my salesman! He was great. Not pushy like you would expect. Worked with me on every step and made it simple. Finance guy Ron was awesome as well! Both great guys! Will definitely buy from them again.
- GMGeronimo MirandaNov 15, 20255.0Very professional, they negotiated the best price I could find along the I5 corridor. Check them out. Brian in the sprinter department was great to work with.
- DBdustin brummettOct 31, 20255.0I got a great deal, on a nice car, and a sensor went on about 2 weeks after I purchased it and all I needed was a new gas cap and at no cost to me they gave me a new one and detailed my car while I waited in there over the t I p waiting room. Thanks Acura of salem!
- CMChantal MartinezOct 30, 20255.0I had a great experience at Salem Acura! The team was very understanding about my budget. I’m sure all the salespeople here are wonderful, but I especially recommend Armando R. He was super patient and understanding of my needs and wants. I appreciate his professionalism, truly lovely working with him. I’m very happy with my purchase and the overall experience.
- BBBrianna BushongOct 10, 20255.0The car buying experience with Acura of Salem was legendary. Everybody was incredibly personable and kind. They worked well with our scheduling restrictions and made accommodations for us, like staying late and being able to coordinate things remotely. We are incredibly grateful for the experience that we had with our salesman Dax and the service he provided. This is our first time buying any sort of Honda product and now we feel like we’re a member of the Acura family! We would definitely consider buying an Acura again and would recommend anyone to come here if they’re interested in buying a car!
Frequently Asked Questions About Acura of Salem
What is Acura of Salem and what history does it have?
Acura Of Salem is a family-owned Acura dealership in Salem, Oregon, part of Donofrio Dealerships which began in 1962. This dealership opened in 1989, becoming a premier Acura dealer for the Willamette Valley and Salem drivers.
What are the business hours of Acura of Salem?
Acura of Salem is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
What automotive services does Acura of Salem offer?
Acura of Salem offers service and repair, oil changes, car washes, and sells used cars and auto parts.
Does Acura of Salem accept credit and debit cards for payment?
Yes, Acura of Salem accepts both credit and debit cards for payment.
Is Acura of Salem wheelchair accessible?
Yes, Acura of Salem has wheelchair accessible restrooms to accommodate customers with mobility needs.
Does Acura of Salem offer car rental services?
No, Acura of Salem does not provide car rental services.
Where is Acura of Salem located and how can I contact them?
Acura of Salem is located at 2475 Commercial Street Southeast, Salem, OR 97302. You can contact them by phone at +1 503-588-5000 or visit their website at http://www.acuraofsalem.com/.
What nearby automotive dealerships can customers visit near Acura of Salem?
Nearby automotive dealerships include Mercedes-Benz Of Salem, Ford Motor Company, Valley Lincoln-Mercury, Skyline Ford, Withnell Motor Co, and Withnell Dodge, providing customers with multiple options to compare vehicles and services.
What dining options are available near Acura of Salem?
Near Acura of Salem, customers can find Wendy's for fast food and GAB Grab A Bite for sandwiches and quick meals, convenient for grabbing a bite before or after visiting the dealership.
Are there convenient services for vehicle maintenance near Acura of Salem?
Yes, besides Acura of Salem's services, there is Big Red Car Wash for car cleaning, Jiffy Lube for oil changes, and multiple gas stations like Texaco, Texaco Station Salem, and Chevron nearby to assist with vehicle needs.