Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Portland.
Mixed feedback on service quality; while many praised the friendly and efficient staff, others reported sloppy work and lack of attention to detail.
Customer Experience
Overall positive customer experiences highlighted friendly staff, quick service, and effective communication, though some customers reported negative interactions.
Pricing
Customers appreciated the reasonable pricing and availability of coupons, although some felt the costs were high for certain services.
Technical Competence
Concerns raised about technical competence, with reports of improper maintenance leading to significant issues for some customers.
SR
Stephanie Richards
Dec 19, 2025
5.0
Fast, efficient, good service
RB
Rachel Brighouse
Dec 12, 2025
1.0
I got my oil changed here a few months ago, and everything was fine until two weeks ago when I was slowing down after exiting the freeway only to realize that my brakes stopped working and my car was shaking. By the grace of God I was able to pull over without crashing. My boyfriend checked under the hood of my car and saw that my engine oil was completely dry. We added more oil to the engine but my car was still shaking. Once I got a tow home, we were able to see that my engine oil was leaking. The next day, we got my car up on some ramps and my friend checked under the car to see that the oil filter was LOOSE. He was able to screw the oil filter back on just by hand, and the leaking completely stopped. So the reason my engine oil leaked out was because my oil filter was not screwed on properly!! Now I have to spend thousands of dollars to buy a COMPLETE NEW ENGINE. If you’re thinking about getting your oil changed here, DON’T. Go somewhere else. Thank God I wasn’t trying to brake on the highway or things could’ve gone much worse.
JJ
John Jay
Dec 10, 2025
2.0
I’ve had good experiences at other Valvoline locations, but this one fell short. The team didn’t seem familiar with my vehicle and skipped basic checks. I watched them say the lights were done without actually checking them. They left grease under the hood, and when I asked for a wipe-down, they used a dirty, oily paper towel that made it worse.
They also gave incorrect information about mileage intervals, insisting they “only do 3,000 miles,” even though every other Valvoline I’ve been to puts 5,000 on the sticker. When checking my oil level, the tech didn’t use a towel and let oil drip into the engine bay. They also didn’t ask to reset my oil change reminder, which other locations always do without me needing to mention it.
It wasn’t one small mistake, it was the whole experience. Sloppy work, rushed attitude. Other Valvoline shops do much better. This location needs improvement.
ES
Ey-Anna Shrishti
Dec 1, 2025
5.0
Super great service, the guys that helped me were so fun and funny! I’ll definitely be back, hoping that cute guy is working again 🤭
DN
Darith Ngoun
Nov 18, 2025
5.0
Being a former employee at VIOC in a SoCal service center, I tend to have a little chip on my shoulder when I stop at any location ready to judge. But this location did great, even on a Sunday where nobody wants to work, the CSA Zack did a great job of informing me the process and what services I needed for my car, even knowing I was a former employee, he asked me kindly if i want to go thru the whole process or not. Bottomside tech informed the topside of the EL, PL, all the other crazy leaks i had on my beater suv. The whole process was smooth, only thing i wished and its not any of the techs fault were that they offer tire rotations at this location. Itll really help out with their NOCRs, but thats just me, I still have some tendencies of being a CSA to get some high tickets haha
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change provide?
Valvoline Instant Oil Change offers quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located?
It is located at 11110 NE Weidler, Portland, OR 97220, USA.
What are the regular operating hours for Valvoline Instant Oil Change?
The shop is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Valvoline Instant Oil Change open on holidays?
The shop is closed on major holidays including November 27, 2025 and December 25, 2025.
Do I need an appointment to get services at Valvoline Instant Oil Change?
No appointment is required; customers can walk in for service at their convenience.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
How long does an oil change typically take at Valvoline Instant Oil Change?
Oil changes usually take about 15 minutes and you can stay in your car during the process.
What other services related to auto repair are available near Valvoline Instant Oil Change?
Nearby, there is Jiffy Lube for additional automotive services and Budget Auto Glass Inc for windshield installation and repair.
Are there any beauty or wellness services close to Valvoline Instant Oil Change where I can relax while my car is being serviced?
Yes, several beauty salons like Nails and Lashes by Charlotte, Aurora Kennedy Hair, The Colour Authority, and wellness spots like Q's Massage are nearby for your relaxation and grooming needs.
What dining options are near Valvoline Instant Oil Change if I want to grab a bite after my visit?
You can visit nearby places such as McGillacuddys Sports Bar and Grill, Portland's Sandwich Company, El Indio Mexican Restaurant, Lily Market grocery and Asian restaurant, Baskin-Robbins for ice cream, or Jet Black Coffee Company for coffee and bakery items.