Valvoline Instant Oil Change

4.5
194 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Portland.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
11110 NE Weidler, Portland, OR
97220, United States

Hours

Reviews

4.5
194 reviews
5 stars
155
4 stars
13
3 stars
4
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service quality; while many praised the friendly and efficient staff, others reported sloppy work and lack of attention to detail.

Customer Experience

Overall positive customer experiences highlighted friendly staff, quick service, and effective communication, though some customers reported negative interactions.

Pricing

Customers appreciated the reasonable pricing and availability of coupons, although some felt the costs were high for certain services.

Technical Competence

Concerns raised about technical competence, with reports of improper maintenance leading to significant issues for some customers.
  • SR
    Stephanie Richards
    Dec 19, 2025
    5.0
    Fast, efficient, good service
  • RB
    Rachel Brighouse
    Dec 12, 2025
    1.0
    I got my oil changed here a few months ago, and everything was fine until two weeks ago when I was slowing down after exiting the freeway only to realize that my brakes stopped working and my car was shaking. By the grace of God I was able to pull over without crashing. My boyfriend checked under the hood of my car and saw that my engine oil was completely dry. We added more oil to the engine but my car was still shaking. Once I got a tow home, we were able to see that my engine oil was leaking. The next day, we got my car up on some ramps and my friend checked under the car to see that the oil filter was LOOSE. He was able to screw the oil filter back on just by hand, and the leaking completely stopped. So the reason my engine oil leaked out was because my oil filter was not screwed on properly!! Now I have to spend thousands of dollars to buy a COMPLETE NEW ENGINE. If you’re thinking about getting your oil changed here, DON’T. Go somewhere else. Thank God I wasn’t trying to brake on the highway or things could’ve gone much worse.
  • JJ
    John Jay
    Dec 10, 2025
    2.0
    I’ve had good experiences at other Valvoline locations, but this one fell short. The team didn’t seem familiar with my vehicle and skipped basic checks. I watched them say the lights were done without actually checking them. They left grease under the hood, and when I asked for a wipe-down, they used a dirty, oily paper towel that made it worse. They also gave incorrect information about mileage intervals, insisting they “only do 3,000 miles,” even though every other Valvoline I’ve been to puts 5,000 on the sticker. When checking my oil level, the tech didn’t use a towel and let oil drip into the engine bay. They also didn’t ask to reset my oil change reminder, which other locations always do without me needing to mention it. It wasn’t one small mistake, it was the whole experience. Sloppy work, rushed attitude. Other Valvoline shops do much better. This location needs improvement.
  • ES
    Ey-Anna Shrishti
    Dec 1, 2025
    5.0
    Super great service, the guys that helped me were so fun and funny! I’ll definitely be back, hoping that cute guy is working again 🤭
  • DN
    Darith Ngoun
    Nov 18, 2025
    5.0
    Being a former employee at VIOC in a SoCal service center, I tend to have a little chip on my shoulder when I stop at any location ready to judge. But this location did great, even on a Sunday where nobody wants to work, the CSA Zack did a great job of informing me the process and what services I needed for my car, even knowing I was a former employee, he asked me kindly if i want to go thru the whole process or not. Bottomside tech informed the topside of the EL, PL, all the other crazy leaks i had on my beater suv. The whole process was smooth, only thing i wished and its not any of the techs fault were that they offer tire rotations at this location. Itll really help out with their NOCRs, but thats just me, I still have some tendencies of being a CSA to get some high tickets haha

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change provide?

Valvoline Instant Oil Change offers quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.

Where is Valvoline Instant Oil Change located?

It is located at 11110 NE Weidler, Portland, OR 97220, USA.