Business Details
About
Auto Body ShopAuto Body Repair
Speed's Auto Body provides auto collision damage services, including body repair and frame alignment in Portland, OR.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
146 reviews
5 stars
135
4 stars
4
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting Fernando and Courtney for their exceptional service.
Quality of Work
The quality of repairs received high marks, with many customers noting that their vehicles looked as good as new after service.
Communication
Customers appreciated the clear and timely communication throughout the repair process, including updates and explanations of the work being done.
Efficiency
Speed's Auto Body was frequently commended for quick turnaround times on repairs, often completing work ahead of schedule.
Trustworthiness
Many reviews emphasized the honesty and integrity of the shop, with customers feeling they received fair estimates and were not pressured into unnecessary repairs.
- JWjocelyn w3 days ago5.0Speed’s is our go to for auto repair. We’ve used them for three different vehicles, both out-of-pocket and insurance, and their customer service and attention to detail is outstanding. We trust them and highly recommend their work quality.
- MCMichael CarliniOct 13, 20255.0From the outset, Fernando was extremely helpful. His many years of experience, including previous careers in auto body shops as well as an insurance adjuster allowed him to explain the entire process, and shared the ins and outs of the car insurance industry. It felt as though I was given a free seminar on the subject, and now I can make more informed decisions. Speed's offered an estimate that was nearly identical to what other shops in town where estimating. Further, they made room for me the moment the part showed up. For this particular job, my insurance estimate was low, and Fernando assured me that this was normal and that it would be no problem - and he was right. I owed my deductible and not a penny more. Small differences between the estimate and Speed's shop were taken care of by Speed's - the OPPOSITE of getting nickel and dime'd! The fix itself was FAST - well under the initial time estimate. After picking up my truck, I discovered that the shop had made a small error, and Fernando emailed me TWICE about coming back in to let them fix the problem. How many shops out there will bother you multiple times to make sure you are taken care of, on their dime? VERY few. I hope I don't need to come back for a long time, but if I do have auto body needs, I won't even bother Googling options - I am coming straight here!
- DHDanni HerringtonOct 10, 20255.0Fernando and Autumn were a dream team to work with. So patient, kind and communicative. I will definitely be returning for future work.
- BLBrooklyn and Rollin LakeyOct 7, 20255.0Great service and quality. I recommend Speed’s to all my family and friends there is no other shop I will go to.
- CCCydnie ClydeSep 12, 20255.0Excellent service! Fernando saved my life. Will definitely be coming here again in the future when I need some help with my car! 🙏🏼
Frequently Asked Questions About Speed's Auto Body
What services does Speed's Auto Body offer?
Speed's Auto Body is a reputable auto body shop in Portland, OR, specializing in collision repair and auto body repair work. We focus on factory repairs, aiming to restore vehicles to their original factory condition. According to industry statistics, a significant majority of Americans utilize auto repair services annually, underscoring the importance of selecting a reliable provider for vehicle repairs.
Can you work on my car without auto insurance?
Yes, we can perform work on your vehicle without insurance involvement. You have the option to pay for services directly out of pocket. This approach is often chosen by customers seeking auto collision repair in Portland, OR, for its flexibility and convenience.
What do I do after I receive my estimate?
For out-of-pocket payments, please contact us to schedule a repair appointment once you've received your estimate. If you're utilizing insurance, forward the estimate to your assigned adjuster for review and approval. Many clients in Portland, OR, choose our auto body shop for professional and efficient handling of repairs. Upon receiving approval, you can proceed to schedule your repair.
Can I bring my own parts?
To maintain our lifetime warranty on craftsmanship and materials, we source parts exclusively from reputable vendors who offer warranties on their products. This practice ensures high-quality standards for auto collision repair in Portland, OR. To preserve the integrity of these warranties, we supply all necessary parts for repairs.
What kind of parts do you use?
Our initial estimates are based on new OEM parts to ensure optimal quality. For out-of-pocket payments, we can discuss more economical options such as used or aftermarket parts. When insurance is involved, most companies approve used or aftermarket parts when available. As a trusted auto body shop in Portland, OR, we guide customers in selecting appropriate parts for their repairs. Customers always have the option to pay the difference for OEM parts if preferred.
Do I have to go to a body shop that my insurance recommended to me?
Oregon law grants you the right to select any repair shop of your choice, regardless of insurance recommendations. Many customers in Portland, OR, rely on our auto body shop for quality workmanship and dependable service.
What insurances do you work with?
As a leading auto body shop in Portland, OR, we collaborate with all insurance providers to facilitate your repair process.
Can I get a quote over the phone?
Due to the unique nature of each vehicle and its damage, we cannot provide quotes over the phone. We invite you to utilize our online portal for submitting vehicle photos or to schedule an in-person appointment. This process enables us to provide accurate and professional estimates for auto collision repair in Portland, OR.
Do you offer full paint jobs?
At present, we do not offer full-body paint jobs. As a prominent auto body shop in Portland, OR, our services are concentrated on delivering high-quality collision and repair work to meet your specific needs.
Do you offer rentals?
While we do not directly provide rental vehicles, we maintain a close working relationship with the Enterprise location on East Burnside. As one of the reliable auto body shops in Portland, OR, we can assist you in arranging a rental vehicle through this partnership.
What services does Speed's Auto Body provide?
Speed's Auto Body specializes in collision repair, auto body repair work, and frame alignment, focusing on factory repairs to restore vehicles to their original condition in Portland, OR.
Can I get my car repaired without using auto insurance?
Yes, you can pay out of pocket for repairs without involving your insurance, offering flexibility and convenience for customers.
How do I proceed after receiving an estimate for repairs?
If paying out of pocket, contact us to schedule a repair appointment. If using insurance, forward the estimate to your adjuster for approval before scheduling.
Can I bring my own parts for the repair?
No, to maintain our lifetime warranty on workmanship and materials, we use parts from reputable vendors who provide warranties.
What types of parts are used in repairs?
Estimates are based on new OEM parts; for out-of-pocket payments, used or aftermarket parts are available. Insurance companies often approve used or aftermarket parts as well.
Am I required to use an insurance-recommended body shop?
No, Oregon law allows you to choose any repair shop. Many customers in Portland prefer Speed's Auto Body for quality and dependable service.
Which insurance providers does Speed's Auto Body work with?
We work with all insurance providers to help facilitate your repair process.
Do you provide quotes over the phone?
Due to the unique nature of each vehicle and damage, we do not offer phone quotes. You can submit photos online or schedule an in-person appointment for an accurate estimate.
Do you offer full vehicle paint jobs?
Currently, we do not offer full-body paint jobs; our focus is on high-quality collision and repair work.
Do you provide rental vehicles during repairs?
We don't provide rentals directly but can help arrange a rental through our partnership with the Enterprise location on East Burnside.
What nearby places can I visit while my car is being repaired?
You can enjoy treats from Tipsee and Spice Bakery or visit Mt Tabor Tar 'n' Trail park for a relaxing break during your appointment at Speed's Auto Body.
How can nearby dining options benefit me when visiting Speed's Auto Body?
After dropping off your car, you might visit nearby restaurants like Portland Pet Food Company or Sushi Mazi to enjoy a meal while repairs are underway.
Are there nearby facilities that support customers of Speed's Auto Body?
Yes, for example, the Enterprise rental service nearby helps arrange rental vehicles, and places like Vega Dance Lab and The Studio PDX offer cultural activities if you want to explore the area.