Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Whether the damage is on your windshield, rear or side window, auto glass replacement services from Safelite AutoGlass can help. And rather than replace your windshield, a quick windshield repair may be all you need to get back on the road. With Safelite AutoGlass you can often complete the windshield replacement and advanced safety system recalibration in a single appointment.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
791 reviews
5 stars
505
4 stars
66
3 stars
25
2 stars
37
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by technicians, highlighting effective communication throughout the process.
Timeliness
While several reviews noted punctuality and quick service, there were also complaints about missed appointments and delays without communication.
Quality of Work
Most customers were satisfied with the quality of the windshield replacements and repairs, although some reported issues with follow-up service and parts.
Convenience
Customers appreciated the mobile service option, allowing repairs to be done at home or work, which added to the overall positive experience.
Management Issues
Several reviews pointed out poor management and organizational problems, including scheduling errors and lack of follow-up on appointments.
- KPKyle Pflueger5 days ago2.0Damaged window motor and required replacement. Left broken glass all over vehicle. Replaced window covered in smudges.
- KMKimberly MoreyNov 16, 20255.0This Safelite location was clean, timely and hassle free! Nice waiting area with free coffee! My windshield technician came in and explained the after care and I was on my way!
- ASArtemis SkerjvaNov 11, 20255.0Thank you to ridge!! He came out and inspected my windshield for me and gave me advice for what was likely wrong! Wod be very happy to see him again. : )
- DEDallen EsselstromNov 8, 20255.0Recently had to use the services of SAFELITE for a broken windshield. From making an appointment on line to waiting in the service room to completion, my experience was met with professionalism.
- JRJ RNov 7, 20251.0Recently had glass installed and for a month the interior of my vehicle smelled like a very strong sweet smelling glue type smell which started the day after install. Figured it was the glass/sealant settling so I gave it a couple weeks to see it it'd dissipate. A month after, the strong odor was still prevalent. Took it back to the shop and manager denied having anything to do with it and tried to tell me that a glue smell that originates from the OUTSIDE edges of my new windshield which ended up permeating to the vehicle interior was coming from my engine and was leaking through my cabin air filter. Something happened to my vehicle during this install (used wrong sealant, glue, something) and this shop will not own up to it. My vehicle still smells like a sweet glue. Don't like being lied to & will never use this shop again.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass provide?
Safelite AutoGlass offers auto glass installation, windshield repair and replacement, side and rear glass replacement, power window repair, and wiper blade replacement.
What are the operating hours of Safelite AutoGlass in Portland, OR?
The facility is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer same-day service and appointment requirements?
Yes, same-day service is available, but appointments are required.
Can I get a contact-free auto glass service appointment at Safelite AutoGlass?
Yes, Safelite AutoGlass offers contact-free service options which you can book online.
Does Safelite AutoGlass handle insurance paperwork for glass repairs?
Yes, they provide insurance paperwork and processing services to simplify your claim.
What payment methods are accepted at Safelite AutoGlass in Portland, OR?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
In which ZIP codes does Safelite AutoGlass offer its services?
Safelite AutoGlass serves areas including Portland (97230, 97251, 97294, 97250, 97233, 97220, 97252, 97253, 97292, 97216, 97236, 97254, 97238, 97218), Vancouver (98683, 98687, 98684, 98664), and nearby locations such as 97024 and 97030.
Which nearby places can I visit when I come to Safelite AutoGlass?
You can visit Scholastic Books and Scholastic Book Fairs for books, Alside Supply Center for hardware needs, Wheel Pros Portland for automotive parts, or Family Love for flowers and gifts before or after your appointment.
How can nearby automotive shops like Wheel Pros Portland and Sunset Imports help while I'm at Safelite AutoGlass?
Wheel Pros Portland offers tire sales and repairs, and Sunset Imports provides Audi service, so if you need additional automotive maintenance or repairs, these nearby locations provide convenient options.
Are there any nearby shipping and freight services near Safelite AutoGlass for business customers?
Yes, nearby services include LBC Portland for shipping, DHL Global Forwarding for freight and cargo, Menlo Worldwide Logistics, and CBC Moving which offers courier and delivery services.