Hillside Imports

4.8
143 reviews
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About

Transmission ShopAuto Repair ShopAuto Maintenance
Hillside Imports delivers trusted Audi Auto Services in Portland, OR, offering reliable Audi Repair Services and complete Volkswagen care. We provide Audi service, VW maintenance, VW repair, electric vehicle repair, maintenance, performance upgrades, TDI specialist work, and full Volkswagen auto care. As a family-owned automotive shop, we’ve been experts in VW & Audi care since 1999—skilled, accessible, and reliable. Contact us today to schedule your service.

Location

Hillside Imports
4402 Southwest Beaverton Hillsdale Highway, Portland, OR
97221, United States

Hours

Reviews

4.8
143 reviews
5 stars
134
4 stars
2
3 stars
0
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and willingness to go above and beyond.

Honesty and Integrity

Many reviews emphasized the shop's honest assessments and fair pricing, with several customers noting they felt they were not being upsold unnecessary services.

Quality of Work

The quality of repairs and maintenance was frequently commended, with customers reporting satisfaction with the outcomes and improvements in their vehicles.

Communication

While most reviews noted good communication, a few mentioned occasional issues with clarity and responsiveness, particularly regarding scheduling.

Pricing

Customers appreciated the reasonable pricing compared to dealerships, often noting significant savings on repairs.
  • DC
    David Cohen
    Oct 7, 2025
    5.0
    We were referred to Hillside by our MINI shop after our Audi Q5 mirror was busted. They mentioned Hillside might have a repair kit to fix it. When we arrived, the team let us know the mirror was beyond repair but offered to look for a used one since a new one would cost over $1,500. In the meantime, they managed to “rig” it temporarily so we could drive safely—and even vacuumed the floor before sending us on our way at no charge! I later found a replacement mirror on eBay for just $70, and Hillside installed it for only $92.50. They were friendly, honest, and very reasonably priced. After two disaster experiences with Beaverton Audi, we’re incredibly grateful to have found this shop. We’re customers for life.
  • EL
    Erica Lentz
    Jul 8, 2025
    5.0
    Took my 2014 VW Passat TDI to them a couple of weeks ago. The CEL code showed the Adblue sending unit/heater had failed, and our dealership emissions warranty had expired at the beginning of the year (convenient, right?). Since our local independent VW shop couldn't do it, I called around for price quotes. This was the only shop I talked to that was able to give me anything resembling a firm price for the job. When the job was said and done, the final price was only $70 over the quote given. They also cleaned my interior, which was a pleasant surprise for me. Overall, if my local VW independent can't do the job, this is where I'll be taking my car too.
  • TB
    The Big B
    Jul 4, 2025
    5.0
    Great people, terrible communication; it worked out so I don't care but some tips: ask when to drop your car off, they start their day at 5am. I showed up at 1pm, and the manager said I was late and would charge me for it. 2nd, he didn't charge me but he has no tell when he's being sarcastic. He's a good guy, but not the best communicator. 3rd, their shop has the weirdest lay out, forget trying to follow directions, just accept you're going to mess it up. Their parking lot is actually the salon next to them's parking lot, and their office is on the 2nd floor. 4th, the walk up to their office is up a super steep road. It might as well be a sheer cliff. Come prepared. Other than that, great people, might be the best VW mech's in town. My car needed engine repair and they were the only people equipped to do it.
  • CW
    Christopher Wells
    Apr 12, 2025
    5.0
    What a great experience!!! Honest!!! Told me things I didn’t even know about my vehicle that the dealer didn’t tell me!!! Highly recommend!!!!
  • BH
    Birgit Hoffschulz
    Jul 26, 2022
    5.0
    Over the last 40 years, we have had several mechanics within the Greater PDX area. However, HILLSIDE IMPORTS has given us the most trustworthy experience. From general checks, routine maintenance, solid advice to major repairs, with H.I. we feel we have been getting the best service, which surely reduces the stress of auto service. If you’re looking for quality AUDI, VW repair, provided by honest and friendly people, you’ll find it at HILLSIDE IMPORTS! Thank you, Rene & staff!

Frequently Asked Questions About Hillside Imports

What type of vehicles does Hillside Imports specialize in servicing?

Hillside Imports specializes in servicing Audi and Volkswagen vehicles with factory-trained, ASE-certified technicians.

What are the operating hours of Hillside Imports?

Hillside Imports is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.