Business Details
About
Auto Repair Shop
At Hawthorne Auto Clinic in Portland, OR, our mission is to provide quality customer service and quality auto repair service. Our qualified technicians will fix your vehicle right the first time and on time. We specialize in hybrids/electric vehicles as well as both Japanese imports and domestic makes. Our wide range of auto repair maintenance and services are sure to suit your needs from regular oil changes to complex engine repairs.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.6
195 reviews
5 stars
171
4 stars
5
3 stars
4
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and communicative staff, highlighting their willingness to explain issues and provide thorough service.
Trustworthiness
Many reviews emphasized the honesty and integrity of the shop, with customers feeling confident in the diagnoses and recommendations provided.
Pricing Concerns
Some customers expressed concerns about high prices and felt that certain services were overpriced compared to other shops.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and maintenance, often noting that their vehicles were well cared for.
Communication
The shop's use of modern communication methods, such as text messaging, was appreciated, allowing for clear and efficient updates on vehicle status.
- EVElizabeth Oakes ValderramaOct 16, 20255.0Professional, efficient, communicative, and they have transparent pricing. Best experience I’ve had at any auto repair shop. Highly recommend!
- LELindsay ErwinOct 6, 20255.0Hawthorne Auto Clinic is one of the best, if not the best repair shops in town. Every staff member is so kind and helpful, they explain everything in detail, and are just amazing overall. On two separate occasions, my check engine light came on and they ran diagnostics for free. As someone with almost no vehicle/engine knowledge, they gave me an understandable answer and eased all my concerns. If you’re looking for a place that treats you and your vehicle like a top priority, this is the place to go! Thanks y’all!
- RTRalph ThompsonSep 17, 20255.0Wonderful people, quick service, checked many areas for issues but found none. I definitely will use them again.
- SKSamuel KimSep 15, 20252.0Very friendly service, and convenient online platform for electing desired services. However, I got charged $200 to diagnose a battery issue, another $290 to replace the battery, and in the end the primary issue was the alternator. Ended up taking it to another shop that would do it for cheaper. If you've got the money, this is probably a great shop, but unfortunatley I had a bad experience.
- MKMegan KovacsJul 25, 20255.0I've been getting work done on my very old Chevy Cobalt here for years, and I am always impressed with their speed and quality of service. They help me understand what I need and why, and work within my budget to accommodate repairs to keep my car on the road in a way I can afford. They are really communicative and you can text them! They send a detailed prioritized report of the work needed and you can approve or deny what you want done in that service. I will always come back here, I really trust their work and feel good about bringing my car here.
Frequently Asked Questions About Hawthorne Auto Clinic
What types of vehicles does Hawthorne Auto Clinic specialize in repairing?
Hawthorne Auto Clinic specializes in hybrids, electric vehicles, Japanese imports, and domestic makes.
What are the regular business hours of Hawthorne Auto Clinic?
The clinic is open Monday through Friday from 7:30 AM to 5:30 PM, and closed on weekends.
Where is Hawthorne Auto Clinic located?
It is located at 4307 SE Hawthorne Blvd, Portland, OR 97215, USA.
Does Hawthorne Auto Clinic offer any special services for accessibility?
Yes, it has a wheelchair-accessible entrance, parking, and restroom facilities.
Can I pay using mobile NFC or debit card at Hawthorne Auto Clinic?
Yes, the clinic accepts payments via mobile NFC and debit card; cash is not required.
How can I schedule an appointment at Hawthorne Auto Clinic?
Appointments can be scheduled online through their reservation website at https://hawthorneauto.com/schedule/.
Is onsite parking available at Hawthorne Auto Clinic?
Yes, onsite parking is available for customers.
What nearby places can I visit for food or drink after my appointment?
Nearby options include West Coast Philly's for sandwiches, Fat Straw bubble tea cafe, Ladda Thai House for Pan-Asian cuisine, and Gigantic Brewing Company for craft beer.
Are there any nearby theaters or entertainment venues?
Yes, the defunkt theatre and Fuse Theatre Ensemble are nearby for performing arts and concerts.
Where can I grab coffee near Hawthorne Auto Clinic?
Common Grounds Coffeehouse and Fat Straw cafe are nearby spots for coffee and light snacks.