Business Details
https://www.enterprise.com/en/car-rental/locations/us/or/downtown-portland-ne-6th-burnside-4602.html
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Portland location today.
Location
Hours
Reviews
4.2
348 reviews
5 stars
234
4 stars
46
3 stars
15
2 stars
12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and accommodating, with many highlighting specific employees for their exceptional service.
Rental Experience
Most reviews indicated a smooth and hassle-free rental process, with convenient pick-up and drop-off options, although some customers experienced issues with vehicle availability.
Vehicle Condition
While many customers appreciated the cleanliness and quality of the vehicles, there were complaints about older models and cleanliness issues with some rentals.
Communication Issues
Several customers reported poor communication regarding reservations, charges, and vehicle conditions, leading to frustration and dissatisfaction.
Mixed Reviews
While many had positive experiences, there were notable negative reviews regarding billing practices and customer service at specific locations.
- ARAmanda RachwitzJan 3, 20265.0Enterprise Rent A Car gave me top tier service in Portland Oregon! The gentleman at the 611 E Burnside location was helpful and speedy, and he upgraded my vehicle for no extra charge! Pick up and drop off could not have been easier!
- PEPatty EspyNov 26, 20255.0Great service from the moment I entered the office until I was done with the rental car. The staff was kind, helpful, patient with my inexperience with the process. I would certainly use their services again.
- AHA’ren HayesOct 24, 20255.0Customer Service is not dead! Deshawn and his team really went above and beyond for me in such a difficult situation in my life. I’m very grateful for the kindness that was extended. You guys have a customer for life at this location. Thank you so much for everything!!
- STSusan TiptonOct 11, 20255.0A drivers met me at the repair shop and drove me to the Enterprise shop where I was offered a choice of two automobiles; I chose a Hyundai Tucson, it was new, clean, and information I needed was provided. I was very pleased with the experience.
- BLBrooklyn and Rollin LakeyOct 7, 20255.0Easiest rental car experience ever! Customer service was great. Being picked up at the shop to get my rental makes a stressful situation less stressful.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Downtown Portland?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the business hours of Enterprise Rent-A-Car at 611 E Burnside St?
The Downtown Portland location is open Monday through Friday from 8:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Portland?
You can reserve your rental car online through their website reservation page or by calling their local phone number at +1 503-230-1212.
Does Enterprise Rent-A-Car provide airport pick-up services in Portland?
Yes, Enterprise Rent-A-Car offers airport pick-up services at their Downtown Portland location for customer convenience.
What payment options are accepted at Enterprise Rent-A-Car in Portland?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Is Enterprise Rent-A-Car in Portland owned by a woman and do they offer military discounts?
Yes, the business is woman-owned and offers discounts for active military members.
Which nearby restaurants can I visit before or after renting a car at Enterprise in Downtown Portland?
You can enjoy meals at nearby spots like Sizzle Pie, Dimo’s Italian Specialties, or the French restaurant C’est Si Bon Bistro et Vins after your car rental visit.
Are there any nearby gyms or fitness centers close to Enterprise Rent-A-Car in Portland?
Yes, Portland Thai Boxing, a local gym offering martial arts and fitness instruction, is located near the rental location.
Where can I find coffee or light refreshments near Enterprise Rent-A-Car downtown?
Nearby coffee shops include Ristretto Roasters and Rabbits Cafe, ideal for a quick refreshment before heading out with your rental car.
What nearby automotive repair shops are located close to Enterprise Rent-A-Car in Portland?
Superior Import Repair and Subaru Specialists are close by for any automotive services you might need while renting or returning your vehicle.