Enterprise Rent-A-Car

4.3
605 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

445 SW Pine St, Portland, OR
97204, United States
(503) 275-5359
https://www.enterprise.com/en/car-rental/locations/us/or/portland-city-center-4661.html
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About

Car Rental AgencyVan Rental
Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our City Center location today.

Location

Enterprise Rent-A-Car
445 SW Pine St, Portland, OR
97204, United States

Hours

Reviews

4.3
605 reviews
5 stars
409
4 stars
89
3 stars
35
2 stars
25
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individuals like Donald, Austin, and Bailey for their exceptional service.

Rental Experience

Overall, customers reported a smooth and efficient rental process, with quick check-ins and easy pick-ups and drop-offs.

Vehicle Condition

While most cars were reported as clean and well-maintained, some customers experienced issues with vehicle availability and condition, including receiving cars that were not as requested.

After-Hours Returns

Several reviews mentioned challenges with after-hours returns, particularly regarding street parking and the associated risks.

Reservation Issues

Some customers faced problems with their reservations, including receiving different vehicles than booked and long wait times.
  • AC
    Annicca Christine
    Nov 3, 2025
    5.0
    Everyone here is very friendly and helpful.
  • LC
    Luis Caro
    Nov 3, 2025
    5.0
    Hello All, Just wanted to say, what a great branch to rent-a-car!! Austin and K. were outstanding and really put the clients needs first(me)! As their logo states on the wall. Thanks again Austin and K.
  • KD
    Kaitlyn DiLorenzo
    Oct 25, 2025
    1.0
    If you drop a car off after hours, you have to find street parking downtown AND you are responsible for the vehicle until the next morning. In downtown Portland. Which is notorious for car break-ins. It's a terrible system.
  • AC
    Adil Contractor
    Oct 22, 2025
    5.0
    Had a great experience from pickup at SEATAC to drop off in downtown Portland. Excellent customer service and Austin at the Portland was extremely helpful and polite when I returned the Jeep and I cannot say enough great things about this gentleman
  • BA
    Ben Anderson
    Oct 19, 2025
    5.0
    I rent here for work travel. Bailey Birch at this Enterprise location is absolutely amazing and a delight to rent from. Super busy, she was cool and calm, treated me and everyone else with supreme CS. The other employees working with her were great as well. Renting here is a great experience.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Portland, OR?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rental options to suit your needs.

Where is the Enterprise Rent-A-Car location in Portland, OR?

The Enterprise Rent-A-Car City Center location is at 445 SW Pine St, Portland, OR 97204.