Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Woodstock location today.
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including instances where reserved cars were not available at pickup.
Cleanliness and Condition
While many customers reported clean and well-maintained vehicles, some noted issues with cleanliness and unpleasant odors in certain cars.
Mixed Experiences
There were a few negative experiences reported, particularly regarding rude service and unresolved billing issues, indicating inconsistency in service quality.
RG
Rita Griffin
4 days ago
1.0
I had a very disappointing experience with Enterprise. I was told by an employee that a vehicle was ready for me, so I arrived expecting a smooth pickup. However, when I got there, I was informed the car was still being cleaned and not actually ready.
While I was waiting, I noticed other vehicles on the lot that were marked as reserved. Despite the confusion about my vehicle being “ready,” I was still processed on a first-come, first-served basis. This was frustrating because I had already been told a car was prepared for me. If that was not accurate, I should have been informed before making the trip.
Clear communication matters. If a vehicle isn’t ready, say that upfront. Customers plan their time around the information they’re given.
I hope Enterprise improves coordination between staff so future customers don’t experience the same inconvenience.
PW
Pam Wink
Feb 20, 2026
5.0
Super helpful and caring staff. Made the whole process simple.
ET
Edward Trask
Feb 5, 2026
5.0
Great People!!
CE
CHRISTA ESSY
Jan 25, 2026
5.0
Both places where I picked up and dropped off were very friendly knowledgeable and helped me feel comfortable with what I was getting into. Any questions I had during the duration I had my rental (which I did) they assisted me with great customer service. I even came in and had them show me some of the features that were very foreign to me after the first 2-3 days of me having it.
RL
Rita Mae LaForge
Jan 21, 2026
5.0
I will return to Enterprise at this location if I need a vehicle. Taylor & Travis are professional, kind, they listen to your needs. They made a stressful situation a lot less stressful. Thank you !