Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gateway location today.
Location
Hours
Reviews
4.2
826 reviews
5 stars
540
4 stars
130
3 stars
49
2 stars
26
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide a positive experience.
Vehicle Availability
Several reviews noted issues with vehicle availability, including instances where reserved cars were not available or customers were offered downgraded options.
Cleanliness and Condition
While some customers reported clean and well-maintained vehicles, others mentioned unpleasant odors and maintenance issues with the cars.
Rental Process
The rental process was generally described as quick and efficient, although some customers experienced delays and complications during pick-up and drop-off.
Mixed Experiences
There were contrasting experiences reported, with some customers having excellent service while others faced rude staff and unresolved issues.
- SHshane hill-roberts6 days ago1.0Received a vehicle with a crack windshield from enterprise after they chipped the window, when they rushed cleaned it while we waited to pick up a vehicle we had booked through insurance days earlier. We Informed them when we picked up the vehicle that the windshield was cracked. They told us to come in if it expands. we come in the day because, with temperature getting cooler, it nearly doubled in size. They tell us it’s okay it’s noted in our file it was cracked when you received it. Come to the day we are set to return it and the crack is all the way across the windshield. We drop off the van at the repair shop. And pick up our van. We are told everything is okay. Two days later we receive an email saying we have to file a claim for the windshield they cracked before giving it to us. Also if you leave personal belongings in the vehicle they will steal it.
- KCKimberly ChoNov 7, 20255.0Good Customer Service, keep up!
- FCFRANK CARMONANov 5, 20255.0Thank you for the great service. CJ, thanks for the ride back to work. It was nice chatting it up with you. Keep up the good work bud!
- AAAGoatmanNamedDesireNov 3, 20255.0I had 4 different rental cars from here over the course of 4 months due to a car accident and this location treated me great! The staff are super friendly and helpful. It can get busy, so some patience is needed, but I’ll come back here again in the future for sure.
- CMCat MCNov 3, 20255.0Great service from employees. Horrible selection of vehicles but they did the most.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Portland, OR?
Enterprise Rent-A-Car in Portland offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
What are the business hours for Enterprise Rent-A-Car at the Gateway location?
They are open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 8:00 AM to 4:00 PM.
Where is the Enterprise Rent-A-Car Gateway location in Portland?
The Gateway location is at 423 NE 102nd Ave, Portland, OR 97220.
How can I make a reservation with Enterprise Rent-A-Car in Portland?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/or/gateway-4605.html or call them at +1 503-257-7700.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military members.
Which nearby places can help me find food or groceries near Enterprise Rent-A-Car Gateway?
Nearby, you can visit Market Express for groceries, McTavish Shortbread for bakery items, or Ding Ho Family Restaurant for Chinese food.
Are there any nearby facilities for car maintenance or services near Enterprise Rent-A-Car?
Yes, Cascade Car Wash is nearby if you want to clean your rental, and 76 gas station is also close by for fuel and convenience items.
Can I find healthcare services near Enterprise Rent-A-Car in Portland?
Yes, nearby options include Kaiser Permanente Dental Clinic and Berntsen Chiropractic PC for dental and chiropractic services.
Is there public transit or community services close to the Enterprise Rent-A-Car Gateway location?
Nearby community resources include Vocational Rehabilitation Department and United Cerebral Palsy, which can be helpful for community and transportation needs.