Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gateway location today.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including not having reserved cars and being offered alternatives that were not suitable.
Cleanliness and Condition
While some customers received clean and well-maintained vehicles, others reported issues such as unpleasant odors and vehicles needing maintenance.
Reservation Issues
Multiple customers experienced problems with their reservations, including being downgraded without consent and unexpected charges.
Overall Experience
The overall experience varied, with many customers expressing satisfaction while others reported significant frustrations.
AU
A Google User
3 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
CH
Calladina Higuera
Feb 24, 2026
5.0
their cars are gas efficient
DS
Debra Schulz
Feb 7, 2026
5.0
It was a seamless process picking up and returning a rental car from them. The car was much nicer than my car, got great milage, and was super clean. We will rent from them again.
TT
Taane Tuitavake
Jan 31, 2026
5.0
Ryan and his enterprise team are so quick and friendly and I will always return to enterprise in the future for my car rental needs .
HJ
Heather Jones
Jan 25, 2026
1.0
Don't come here! Came for a rental after an accident, had my reservation confirmed through my insurance. The Enterprise closest to me did not have anything for me so they sent me to this location, an hour away from my home, only for them to telk me they didnt have anything for me. Even though my reservation was confirmed. They said they could put me in a truck for an out pocket cost.