Enterprise Rent-A-Car

4.2
833 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gateway location today.

Location

Enterprise Rent-A-Car
423 NE 102nd Ave, Portland, OR
97220, United States

Hours

Reviews

4.2
833 reviews
5 stars
547
4 stars
130
3 stars
49
2 stars
26
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including unpleasant odors and mechanical problems.

Reservation Issues

Customers reported problems with vehicle availability and receiving different cars than what was reserved, leading to frustration.

Mixed Experiences

While many had positive experiences, some customers reported poor service and dissatisfaction with the handling of issues.

Convenience

The location was noted for its convenience and ease of the rental process, although some customers experienced delays.
  • KM
    Ken Merrill
    4 days ago
    5.0
    We had a new model vehicle, very clean inside and out. The staff were courteous and efficient.
  • ZT
    Zenith Taipakao
    Dec 26, 2025
    5.0
    Very convenient
  • JW
    Jeff Wells
    Dec 1, 2025
    5.0
    Great service nice cars and trucks at a good price!
  • FM
    Forrest Mars
    Nov 24, 2025
    5.0
    Harlee L was amazing!!! She was very patient, friendly, and knowledgeable. This has definitely been my best enterprise experience!!!
  • SH
    shane hill-roberts
    Nov 17, 2025
    1.0
    Received a vehicle with a crack windshield from enterprise after they chipped the window, when they rushed cleaned it while we waited to pick up a vehicle we had booked through insurance days earlier. We Informed them when we picked up the vehicle that the windshield was cracked. They told us to come in if it expands. we come in the day because, with temperature getting cooler, it nearly doubled in size. They tell us it’s okay it’s noted in our file it was cracked when you received it. Come to the day we are set to return it and the crack is all the way across the windshield. We drop off the van at the repair shop. And pick up our van. We are told everything is okay. Two days later we receive an email saying we have to file a claim for the windshield they cracked before giving it to us. Also if you leave personal belongings in the vehicle they will steal it.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Portland, OR?

Enterprise Rent-A-Car in Portland offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

What are the business hours for Enterprise Rent-A-Car at the Gateway location?

They are open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 8:00 AM to 4:00 PM.