Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Southwest Barbur Blvd. location today.
Overall, customers praised the friendly and helpful staff, with specific mentions of employees like Bridget, Brittany, and Shelby for their exceptional service.
Efficiency
Many reviews highlighted the quick and hassle-free rental process, with customers appreciating the fast service during pick-up and drop-off.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.
Mixed Experiences
While many had positive experiences, some customers reported negative interactions with specific staff members, leading to dissatisfaction with service.
Cleanliness Concerns
A few reviews mentioned issues with the cleanliness of the vehicles, indicating that some cars were not adequately prepared for rental.
AU
A Google User
3 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
TH
Teara Hale
4 days ago
5.0
Great experience, made it very easy and fast for me. employees are nice and very helpful
MG
M G
5 days ago
1.0
This location tried to charge me for a superficial scratch on vehicle that existed before I rented the car. They also tried to charge me for not returning with full tank of gas when I literally drove the car 10 miles(it was just sitting in my garage while my car got repaired). When I objected to this and was upset about it, they acted like I was insane and kept repeating “our priority is the rental vehicle”. They did not care about me at all and no other associate helped me, they just laughed at me with another customer. I took the vehicle to lake Oswego enterprise and had no issues, the manager apologized and said it was very obvious there was damage to the vehicle before I rented it out. Maybe this place is nicer if you show up having a better day—but if you’re renting a car for any reason that’s not a vacation expect to be treated poorly and possibly scammed.
LM
Lara Mowery
Jan 27, 2026
5.0
Bridget was so kind and helpful! Great customer service and my new favorite location
CA
Christine Anderson
Jan 21, 2026
5.0
We always go with Enterprise! They've picked us up when needed, customer service is always on point and it's always easy to modify our reservation when something comes up!