Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Portland Northwest 17th And Burnside location today.
Location
Hours
Reviews
4.3
513 reviews
5 stars
345
4 stars
74
3 stars
29
2 stars
21
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, often going above and beyond to assist customers.
Rental Process
Most customers report a smooth and efficient rental process, with easy check-in and check-out experiences.
Vehicle Condition
While many rentals are noted as clean and in good condition, there are occasional complaints about vehicles not being properly cleaned or having issues.
Communication
Some customers appreciated the proactive communication from staff, including follow-up calls to ensure satisfaction, while others experienced issues with reservation accuracy and responsiveness.
Mixed Experiences
While many reviews are positive, there are notable negative experiences regarding vehicle availability, unexpected charges, and customer service inconsistencies.
- NAnicki avena2 days ago5.0Alex Mattern helped me rent a car twice in the same month at this location, and his customer service was fantastic. The checkout and checkin processes were smooth and convenient. The second occasion I needed to rent a car was because my dog was sick and I needed to drive him to an urgent care visit at the vet 30 minutes out of the city (my car was in the shop). Alex didn't have any cars available as soon as I needed one, but did his best to rush prepare a car for me so that I could make my vet appointment. I appreciated that so much and have nothing but good things to say about my experience there.
- MKMichael KarshNov 15, 20254.0The folks here are so helpful. There were issues getting the right vehicle, and Alex and Mackenzie were very helpful navigating that problem. I don't rent frequently, but I always use this Enterprise.
- KSKatie SchoblaskeNov 10, 20255.0Alex and Mackenzie were both great - they made the process seamless and were both very customer service focused. Thank you both!
- MZMike ZwickNov 8, 20255.0My go to rental spot in Portland. Staff is super friendly, service is quick and they always help if an issue arises. Highly recommend.
- SMSean MurphyAug 26, 20255.0The employees at the Downtown Portland location (NW 17th and Burnside) were particularly friendly, professional and helpful. The employee quickly helped set up my phone to the car's Apple Carplay system and just helped put my mind at ease ahead of a long trip. Super easy check in and out.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Portland?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for rental to suit your needs.
Where is the Enterprise Rent-A-Car location in Portland?
You can find Enterprise Rent-A-Car at 1623 W Burnside St, Portland, OR 97209.
What are the opening hours of Enterprise Rent-A-Car at Northwest 17th and Burnside?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 3:00 PM.
How can I make a reservation for a rental car at this Enterprise location?
Reservations can be made online via their website at https://www.enterprise.com/en/car-rental-locations/us/or/downtown-portland-nw-17th-and-burnside-4611.html.
What payment options are accepted at Enterprise Rent-A-Car Portland?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is this Enterprise Rent-A-Car location open on weekends?
Yes, it is open on Saturdays and Sundays from 8:00 AM to 3:00 PM.
Does Enterprise Rent-A-Car offer any discounts for military members?
Yes, this location offers discounts for active military personnel.
What nearby auto detailing services can I use in Portland after renting a car?
You can visit nearby auto detailing places such as Westside Detail, NW Auto Spa, and Uptown Auto Detail for car wash and detailing services.
Are there any nearby attractions to check out near Enterprise Rent-A-Car at 17th and Burnside?
Yes, nearby attractions include St. Mary’s Cathedral of the Immaculate Conception and the historic St John's Bridge, great for sightseeing before or after your rental experience.
How can nearby hotels help if I am renting a car at Enterprise in Portland?
Nearby hotels such as the Acropolis Hotel and Commodore Hotel provide accommodation options which can be convenient for travelers renting a car at Enterprise Rent-A-Car's location.