Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Portland location today.
Overall, many customers praised the friendly and accommodating staff, highlighting excellent service experiences, though some reported negative interactions with specific employees.
Efficiency
Customers frequently noted fast service and easy check-in/check-out processes, contributing to a generally positive rental experience.
Vehicle Quality
Most reviews indicated that the vehicles were clean and well-maintained, with some customers appreciating upgrades when their requested vehicles were unavailable.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of booked vehicles and miscommunication regarding payment policies.
Mixed Experiences
While many had positive experiences, a notable number of reviews mentioned dissatisfaction with customer service and unexpected charges, indicating inconsistency in service quality.
JS
Joshua Seaman
Nov 13, 2025
5.0
Friendly and courteous staff. I particularly appreciated the pick up and drop off service to and from my auto body shop, which made the whole process that much easier.
MM
Melissa Ann Miller (Missy)
Oct 15, 2025
4.0
They were very accommodating...
RR
ricesoto
Oct 8, 2025
5.0
Super fast service
AB
A B
Oct 4, 2025
5.0
Great customer service !!!
MR
Mayra R
Sep 2, 2025
1.0
Really bad customer service by Pascal at the Columbia location, wasted my time and they didnt want to rent the car because they couldnt accept my sister's phone number!