Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Portland location today.
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.
Rental Experience
Overall, customers reported smooth and easy rental processes, with quick check-ins and good vehicle conditions.
Issues with Reservations
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and miscommunication regarding pricing.
Mixed Reviews on Cleanliness
While some customers noted clean vehicles, others reported finding unsanitary conditions in rented cars.
Concerns Over Pricing
Customers expressed dissatisfaction with pricing discrepancies and unexpected charges, leading to frustration.
SN
Sienna Nova
Jan 6, 2026
5.0
Daniel went over and beyond my expectations after multiple failed attempts to secure a rental. This is the place to go to first. If your looking for fast,reliable, straightforward, transparent, and exceptional customer service and people who are respectful and kind and just really nice just because, this is where you want to bring your business!!! 1000%
NN
Nate Nicholson
Jan 3, 2026
5.0
⭐⭐⭐⭐⭐
I had a great experience with Enterprise Rent-A-Car.
Kaia was excellent—friendly, clear, and professional. The other gentleman who helped check me in was just as solid.
Kaia took the time to walk me around the truck, clearly pointed out existing damage, and explained what would and would not count against me. No pressure, no confusion, and it was done quickly.
Kaia also showed me how to use the liftgate, which I appreciated. The truck itself worked perfectly and did exactly what I needed it to do.
Minor downsides, none of which are on the staff: the Isuzu truck is very “new-truck” annoying with constant beeping and warnings, and the cruise control didn’t work because the check engine light was on the entire time. Also, when you start the vehicle it says that there's no engine oil, even though there is engine oil. Not sure of the cause, but worth noting.
Overall, smooth rental, professional staff, and no surprises. I’d rent from this location again without hesitation.
PP
Paul
Dec 17, 2025
1.0
Poor customer service, was given a rental with a leaky front tire, when I returned the vehicle after 30 days time,they said they would drop me off where they had picked me up. When I arrived for drop off. The employee said that he could not drop me off because he had not had lunch yet?
NF
Nicolle Farup
Dec 3, 2025
5.0
Great customer service!
FW
Frederick Wallulatum
Nov 25, 2025
5.0
Best service ever highly recommend all the employees I give 5 star review