Enterprise Rent-A-Car

4.3
187 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1924 NE Columbia Blvd, Portland, OR
97211, United States
(503) 473-0310
https://www.enterprise.com/en/car-rental/locations/us/or/portland-woodlawn-4663.html
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About

Car Rental AgencyVan Rental
Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Portland location today.

Location

Enterprise Rent-A-Car
1924 NE Columbia Blvd, Portland, OR
97211, United States

Hours

Reviews

4.3
187 reviews
5 stars
126
4 stars
28
3 stars
8
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the friendly and accommodating staff, highlighting excellent service experiences, though some reported negative interactions with specific employees.

Efficiency

Customers frequently noted fast service and easy check-in/check-out processes, contributing to a generally positive rental experience.

Vehicle Quality

Most reviews indicated that the vehicles were clean and well-maintained, with some customers appreciating upgrades when their requested vehicles were unavailable.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of booked vehicles and miscommunication regarding payment policies.

Mixed Experiences

While many had positive experiences, a notable number of reviews mentioned dissatisfaction with customer service and unexpected charges, indicating inconsistency in service quality.
  • JS
    Joshua Seaman
    Nov 13, 2025
    5.0
    Friendly and courteous staff. I particularly appreciated the pick up and drop off service to and from my auto body shop, which made the whole process that much easier.
  • MM
    Melissa Ann Miller (Missy)
    Oct 15, 2025
    4.0
    They were very accommodating...
  • RR
    ricesoto
    Oct 8, 2025
    5.0
    Super fast service
  • AB
    A B
    Oct 4, 2025
    5.0
    Great customer service !!!
  • MR
    Mayra R
    Sep 2, 2025
    1.0
    Really bad customer service by Pascal at the Columbia location, wasted my time and they didnt want to rent the car because they couldnt accept my sister's phone number!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Portland, OR?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options for your needs.

What are the business hours for Enterprise Rent-A-Car in North Portland?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.