Enterprise Rent-A-Car

4.3
193 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Portland location today.

Location

Enterprise Rent-A-Car
1924 NE Columbia Blvd, Portland, OR
97211, United States

Hours

Reviews

4.3
193 reviews
5 stars
131
4 stars
28
3 stars
8
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Rental Experience

Overall, customers reported smooth and easy rental processes, with quick check-ins and good vehicle conditions.

Issues with Reservations

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and miscommunication regarding pricing.

Mixed Reviews on Cleanliness

While some customers noted clean vehicles, others reported finding unsanitary conditions in rented cars.

Concerns Over Pricing

Customers expressed dissatisfaction with pricing discrepancies and unexpected charges, leading to frustration.
  • SN
    Sienna Nova
    Jan 6, 2026
    5.0
    Daniel went over and beyond my expectations after multiple failed attempts to secure a rental. This is the place to go to first. If your looking for fast,reliable, straightforward, transparent, and exceptional customer service and people who are respectful and kind and just really nice just because, this is where you want to bring your business!!! 1000%
  • NN
    Nate Nicholson
    Jan 3, 2026
    5.0
    ⭐⭐⭐⭐⭐ I had a great experience with Enterprise Rent-A-Car. Kaia was excellent—friendly, clear, and professional. The other gentleman who helped check me in was just as solid. Kaia took the time to walk me around the truck, clearly pointed out existing damage, and explained what would and would not count against me. No pressure, no confusion, and it was done quickly. Kaia also showed me how to use the liftgate, which I appreciated. The truck itself worked perfectly and did exactly what I needed it to do. Minor downsides, none of which are on the staff: the Isuzu truck is very “new-truck” annoying with constant beeping and warnings, and the cruise control didn’t work because the check engine light was on the entire time. Also, when you start the vehicle it says that there's no engine oil, even though there is engine oil. Not sure of the cause, but worth noting. Overall, smooth rental, professional staff, and no surprises. I’d rent from this location again without hesitation.
  • PP
    Paul
    Dec 17, 2025
    1.0
    Poor customer service, was given a rental with a leaky front tire, when I returned the vehicle after 30 days time,they said they would drop me off where they had picked me up. When I arrived for drop off. The employee said that he could not drop me off because he had not had lunch yet?
  • NF
    Nicolle Farup
    Dec 3, 2025
    5.0
    Great customer service!
  • FW
    Frederick Wallulatum
    Nov 25, 2025
    5.0
    Best service ever highly recommend all the employees I give 5 star review

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Portland, OR?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options for your needs.

What are the business hours for Enterprise Rent-A-Car in North Portland?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.