Need a rental car in Portland, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Portland location today.
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of exceptional service from individual employees.
Rental Experience
Overall, customers reported smooth and easy rental processes, with quick check-ins and efficient pick-up and drop-off services.
Vehicle Condition
Most vehicles were noted to be clean and in good condition, although there were some complaints about specific mechanical issues.
Mixed Reviews
While many had positive experiences, there were notable complaints regarding poor service from specific staff members and issues with reservations and pricing.
AU
A Google User
3 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
BT
Brian Thompson
Feb 12, 2026
5.0
Highly recommend. My car was stolen & these guys just made life so much easier dealing with the insurance company & rolling with all of the unknowns.
TU
teresa urbina
Feb 7, 2026
5.0
Pascal made sure I was taken care of from day 1 to the last day of my rental agreement! He’s definitely the best !
Thank you
SN
Sienna Nova
Jan 6, 2026
5.0
Daniel went over and beyond my expectations after multiple failed attempts to secure a rental. This is the place to go to first. If your looking for fast,reliable, straightforward, transparent, and exceptional customer service and people who are respectful and kind and just really nice just because, this is where you want to bring your business!!! 1000%
NN
Nate Nicholson
Jan 3, 2026
5.0
⭐⭐⭐⭐⭐
I had a great experience with Enterprise Rent-A-Car.
Kaia was excellent—friendly, clear, and professional. The other gentleman who helped check me in was just as solid.
Kaia took the time to walk me around the truck, clearly pointed out existing damage, and explained what would and would not count against me. No pressure, no confusion, and it was done quickly.
Kaia also showed me how to use the liftgate, which I appreciated. The truck itself worked perfectly and did exactly what I needed it to do.
Minor downsides, none of which are on the staff: the Isuzu truck is very “new-truck” annoying with constant beeping and warnings, and the cruise control didn’t work because the check engine light was on the entire time. Also, when you start the vehicle it says that there's no engine oil, even though there is engine oil. Not sure of the cause, but worth noting.
Overall, smooth rental, professional staff, and no surprises. I’d rent from this location again without hesitation.