Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Se 82nd Ave in Portland, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Portland, OR or call us at (503) 774-4488.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and lack of assistance.
Product Availability
Customers appreciate the variety of products available, but there are complaints about inaccurate inventory and issues with specific parts being out of stock.
Employee Knowledge
Some employees demonstrate strong knowledge and expertise, while others are noted for being unhelpful or lacking product knowledge.
Store Environment
Several reviews mention a negative store environment, including issues with cleanliness and employee attitudes.
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Rob RETTINGER
Jan 22, 2026
5.0
Awsome employees,fast they know what they are selling and alit about all cars no guessing not afraid t ok ask other employees questions
MD
Melinda Dominguez
Jan 15, 2026
5.0
Battery died ....it's that time of year..cold.....so yep got me a new battery...fast friendly and had my battery in stock...👍😁
AH
Alex H
Jan 11, 2026
2.0
I was forced to use a self checkout without being told I was using a self checkout (it looks like a regular employee-operated checkstand), or instructed on how to use it. Customer service has become the worst I've experienced in any store lately, because AutoZone pays minimum wage. Their people don't know how to help customers, or how to work on cars anymore, because they're not paid enough to have actual enthusiasts working in the store.
I literally only come into AutoZone for items that aren't sold in other auto parts stores (like the Duralast branded Die Hard batteries), or for parts that have a lifetime warranty. For anything else, I'll go to O'Reilly's these days, because those people are actually interested in making your day better.
KS
Kristin Schiefelbein
Nov 13, 2025
5.0
Very helpful. Found my correct wipers and installed