AutoZone Auto Parts

4.3
609 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Sw Pacific Hwy in Tigard, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tigard, OR or call us at (503) 684-5603.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13407 SW Pacific Hwy, Portland, OR
97223, United States

Hours

Reviews

4.3
609 reviews
5 stars
368
4 stars
136
3 stars
45
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff, highlighting their willingness to go above and beyond to assist.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to provide helpful advice on products and services.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding understaffing and unhelpful attitudes from certain employees.

Installation Assistance

Numerous reviews mentioned staff helping with installations, such as windshield wipers and batteries, which was greatly appreciated by customers.

Store Environment

The store was generally described as clean and organized, although some customers mentioned issues with parking and accessibility.
  • HS
    Helen Shafran
    2 days ago
    5.0
    Jaidon is a star employee. I showed up Sunday afternoon 11/16 after my husband had accidentally purchased TWO of the wrong bulbs for my headlight and still couldn't figure out what to do. Jaidon diagnosed the issue, processed the return of one of the purchases, found the correct bulb I needed, and installed it AND the other bulb, while we stood in the rain by my car, AND while explaining the situation in a way I could understand. He was kind, friendly, respectful, and could have talked down to me (I'm 60 and he's probably not even 20 yet), but he didn't. Keep him. Promote him. Encourage him. You've got a future leader in Jaidon.
  • JF
    Jose Fosado
    Nov 12, 2025
    5.0
    as NAPA or others accessories and parta stores
  • JW
    Jenny Walker
    Oct 23, 2025
    5.0
    Exceptional Service — Every Single Time! Every time I visit AutoZone, I leave impressed by the professionalism, kindness, and genuine customer care I receive. This store has consistently gone above and beyond, and today’s visit was no exception. I came in needing new windshield wipers, windshield washer fluid, and Rain-X cleaner and protector. Kingston helped me right away and was absolutely fabulous — knowledgeable, courteous, and friendly from start to finish. He didn’t just point me toward the right products; he took the time to explain the differences, helped me choose the best options for my car, and made sure I understood how to use them. On top of it all, Kingston actually came outside, installed my new windshield wipers himself, and even poured the windshield fluid into my car for me. That level of service is rare these days and truly shows how much pride he takes in his work and how much he cares about the customers. Kingston is a true asset to AutoZone — professional, respectful, and incredibly helpful. Every interaction I’ve had at this store has been positive, but today’s experience stood out as exceptional. AutoZone should be proud to have him representing their company. Highly recommend this location for anyone who values top-notch service and real human kindness.
  • SN
    Shaye.nelson Nelson
    Oct 15, 2025
    5.0
    Brent is the man he helped me change my brake light out in under 2 minutes Best customer service ever 🤙🏾🤙🏾
  • MB
    Mona Buckley
    Oct 5, 2025
    5.0
    I went in off the cuff a couple of weeks ago, needing wiper blades. The staffer was very helpful, explained my choices after looking up my car, and then put them on for me and disposed of the old ones. It really made my day! (I tried to tip him to grab lunch for himself and he politely declined with a smile.) I will be back!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

On Sundays, AutoZone Auto Parts operates from 8:00 AM to 8:00 PM.