AutoZone Auto Parts

4.2
581 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Lombard in Portland, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Portland, OR or call us at (503) 289-6800.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4803 N Lombard, Portland, OR
97203, United States

Hours

Reviews

4.2
581 reviews
5 stars
359
4 stars
94
3 stars
61
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Christian Rodriguez and Marz for going above and beyond.

Inconsistency

Several reviews noted inconsistent service experiences, with some customers reporting rude or unhelpful interactions, particularly with certain employees.

Product Knowledge

While many employees demonstrated good product knowledge and were able to assist customers effectively, there were instances where staff lacked the necessary knowledge to help customers.

Efficiency

Customers appreciated the quick service for battery replacements and other installations, with many noting that they were helped promptly.

Store Management

Feedback indicated issues with management responsiveness and employee treatment, with some customers expressing dissatisfaction with how certain situations were handled.
  • MC
    Marissa Chism
    4 days ago
    5.0
    Im from South Texas, so when my car started breaking down on me and I had no family around the first thing I did was go to the closest Auto Zone near me. I’m beyond grateful it was this one. Christian Rodriguez an employee at Auto Zone scanned my car, found the problem and explained the problem to me. He referred me to a friend of his that’s a mechanic and said he would come to us. He contacted the mechanic, explained our situation and within an hour he was there helping us. Christian offered for my children and I to stay inside for warmth and came to check on us while the car was being worked on. His mechanic did a wonderful job and he did it quick. I have nobody family here and I was spiraling, but they helped me feel at ease. I left there with peace and mind. I unfortunately did not get the mechanics name and I regret that, but if you need somebody good and on the spot he comes to you, just ask Christian! Christian deserves a raise. I travel the country for work and I’m constantly on the road with my kids. I have never once been to an Auto Zone or met a mechanic that was this amazingly helpful and patient with my situation. Thank you, from the bottom of my heart, thank you! Christian definitely deserves a raise that’s for sure!
  • EH
    Emily Holguin
    4 days ago
    5.0
    The last thing i wanted to deal with after a work day was check on my car battery, but after being worried about it going dead on me i decided i had to go get it tested. It kept being slow to catch when i started the engine. I was so impressed with Christian’s patience, kindness, and professionalism. I could tell they were short staffed but Christian made each customer feel heard and taken care of as we all waited in line. He kept me in the loop as he replaced my battery and gave me advice for future needs. Thanks for making the experience painless! Christian R i believe - he’s the man
  • DD
    DeAndre
    Nov 15, 2025
    1.0
    Don't ever listen to any of their advice they'll ruin your car
  • K3
    khauser 30215
    Nov 6, 2025
    5.0
    Had an issue with batteries and windshield wipers and I ran into Cameron at the Portland Lombard St., AutoZone and he was more than helpful. I did not feel like a number or like a task but like a person he genuinely wanted to help. He gave 100% and got me on my way with my new battery and made sure everything was safe before we drove off.
  • ER
    Elton Rosas
    Oct 29, 2025
    5.0
    Some of the best service I've ever received, all very good hearted people that work here. Would highly recommend!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts in Portland offer same-day delivery?

Yes, AutoZone Auto Parts offers same-day delivery services.