Many customers praised the friendly and helpful staff, noting their willingness to assist with various RV needs.
Repair Efficiency
Several reviews highlighted the quick turnaround for repairs, especially in emergency situations, with many customers able to get back on the road promptly.
Communication Issues
Some customers expressed frustration with communication lapses, particularly regarding parts ordering and follow-up calls.
Pricing
Customers generally found the pricing to be fair and competitive, especially compared to larger RV service providers.
Mixed Experiences
While many had positive experiences, a few customers reported dissatisfaction with service quality and product issues, indicating inconsistency in performance.
CW
Cheryl Way
Oct 1, 2025
5.0
Rocking R Campers did a great job at assessing everything that wasn't working properly on my new to me LQ horse trailer. They were thorough and gave me options on the repairs. While they were a bit slow, I'd take that over them rushing through the job and missing items that are important.
JG
Jason Gates
Sep 19, 2025
2.0
I have been using Rocking R since early 1990's. I couldn't say enough good things about the original owners. Honest, fair and reliable, couldn't ask for better. I drove from California to Ontario for a family function and stopped by in late March. Gave them a list and said I'd be back with my RV in June, if they needed me to pay for parts early call and I'd pay for them. Come June, I pull my RV up from California to Rocking R, they had my appointment but no parts. I said I could leave it for 2 weeks, they couldn't get the parts. Said they were a month out (why I set up appointment in March). They say they can have parts in 4-6 weeks. I said please order and I'll reschedule. Yesterday 9/18 I call to double check, they still haven't ordered parts but they'll get them ASAP. Will call me back same day and confirm. No call back, I call next day (today) and the guy promises to follow through and WILL DEFINITELY call me back today. No call back, no text, no email from the new owners. No more business from me. Hope they treat you better than they treated me
JL
Jen Leininger
Sep 10, 2025
5.0
Our trailer brakes started failing as we left Boise headed to LeGrande OR. I made an urgent call to Rocking R and they were able to fit us in right away for an emergency repair. We were back on the road in an hour all issues fixed.
CF
Catbird Farms
Sep 10, 2025
5.0
Traveling as a solo woman on the road can be intimidating and frustrating at times; Rocking R was great to work with, didn’t jerk me around or ‘little lady’ me. After losing trailer brakes while trying to get home to Spokane from Colorado; stopping in a Les Schwab and a dodge dealer, I finally ended up at Rocking R upon the dealerships referral.
They got me in quickly, addressed a multitude of issues with no judgement, made the repairs and even called me when they had a delay due things not going as smoothly as hoped and pick up was going to be about an hour later than first estimated. The price was super fair and the work and communication very efficient.
We pass through Ontario on a fairly regular basis as we travel the west for dog trials and I will absolutely schedule future RV work with them when I’m passing through and able to layover for a day or so.
Can’t recommend this folks enough!
CS
Cindy Sherer
Aug 1, 2025
5.0
Every time I go here they are friendly and help me with what I need. (Even tho I'm an intermediate long term rv'r- don't always know the correct names for items, but we always figure it out and get it ordered or purchased, repaired) ..