Enterprise Rent-A-Car

4.2
175 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ontario, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ontario location today.

Location

Enterprise Rent-A-Car
1222 SW 4th Ave, Ontario, OR
97914, United States

Hours

Reviews

4.2
175 reviews
5 stars
120
4 stars
23
3 stars
7
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Miles and Cynthia for their excellent service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Numerous customers reported problems with reservations, including not having the reserved vehicle available and poor communication regarding changes.

Overall Experience

While many customers had positive experiences and expressed a desire to return, there were significant complaints about service inconsistencies and management.
  • TR
    Todd Richards
    Dec 22, 2025
    5.0
    Great location. Staff is always friendly. Cynthia is the best! I'll definitely rent here again.
  • JA
    Jim Anderson
    Nov 28, 2025
    2.0
    rental developed a serious oil leak. The engine compartment looked like it had been driven across the Gobi Desert
  • TW
    Tina Wagner
    Nov 11, 2025
    5.0
    They have several cars to from.they have a great selection of different kinds of cars.
  • AF
    Austin Ford
    Nov 11, 2025
    1.0
    Over charged me and assumed I had the car longer than I did. It’s been a hassle getting my money back from these people. I returned the car at 8pm om the day it was due to return. Miles told me that I had until 11:59pm to return the car and they charged me for an entire weekend without contacting me prior to charging me and/ or confirming how long I had the rental.
  • BB
    Bob Burkhart
    Oct 27, 2025
    1.0
    these people are very rude and pushy lectured me on using a credit card and not a debit card. call me three times to confirm. told me I needed to hurry to get there. seemed like they were just trying to get off work early on Friday. need to realize that when people are traveling, they're not going to be able to be there at the exact time. chad reserve the car for and should not be rushed to get there. truck was dirty and smelt like pot all over the inside. had holes in the carpet underneath the gas pedal and looked like it had never been cleaned out or washed on the outside

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Ontario, OR?

Enterprise Rent-A-Car in Ontario offers a wide range of vehicles, including standard cars, vans, and luxury cars, to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Ontario, OR?

The Ontario location is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.