Intoxalock Ignition Interlock

Reviews

• TV

  Tracey Varble

  Apr 8, 2026
  1.0
  Get Your 90-Day Clean Report! Learn from My Experience A little over 10 years ago, I got a DUI. I completed all required classes and had my Intoxilock ignition interlock device removed after 6 months. I believed everything was taken care of and moved on with my life. For the next 10 years, I had no issues—until I was pulled over for a simple tail light. The officer informed me that my license still showed an active interlock requirement and issued me a ticket. This came as a complete shock. I contacted Intoxalock, thinking it would be an easy fix. They told me they no longer had records going back that far. Somehow, my required “90-day clean report” was never submitted—or never received—by the DMV, court, or police department. Because of this missing report, I was forced to start over. To legally drive again, I had to reinstall an interlock device with a different company and complete a 90-day period. The total cost—installation, removal, monthly fees, a ticket, and traffic school (to clear my record)—ended up being over $1,600. I had no way to prove I had already complied, simply because I didn’t retain a copy of that 90-day clean report—and Intoxalock never submitted it as they said they had to the DMV and court. My advice: If you ever have an interlock requirement, make sure you personally keep copies of all completion documents, especially your 90-day clean report. Do not rely on the company or the system to keep records for you long-term. This situation cost me time, money, and a lot of frustration. I hope sharing this helps someone else avoid going through the same thing.
• TT

  Trisha Tikalsky

  Dec 16, 2025
  1.0
  Intoxalock is terrible to work with. And if you requested a reimbursement for issues that were not your fault they never sent the paperwork
• SW

  Stephen Weed

  Dec 1, 2025
  1.0
  So far my experience with this company was up and down. Now something messed up with my car’s electronics battery, starter, etc. Took $225 to get it towed to the service center where it took another $185 to get a diagnosis that it was the Intoxalock device causing the problems. Passed my 90 day clean report and have just needed this company to submit an email to the authorities which should have been sent in over a week ago, but to no avail. First I was told they would send me an email to give to the state police and dmv by one of intoxalocks representatives. After talking to the dmv and state police it is intoxalocks responsibility to do so. Now I’m supposed to get the device calibrated in 5 days when it should have already been removed. Just one email to the agencies and it would be over. Will keep updating until I can get it sorted or they can.
• MM

  mathiaspeace

  Nov 9, 2025
  1.0
  The service center was amazing and perfect. Intoxalock itself, however, does everything possible to confuse consumers (starting with being hard to reach a live person) to increase revenue with more fines and delays. I was blatantly lied to by customer service reps on 3 occasions. Choose ANY other ignition interlock company, I beg you!
• RR

  Richard Richey

  Sep 9, 2025
  5.0
  Top notch, the install was quick and we'll explained, amd dom the installer, went way above and beyond to help me out!!!

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