Enterprise Rent-A-Car

4.1
222 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Newport, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Newport location today.

Location

Enterprise Rent-A-Car
533 E Olive St, Newport, OR
97365, United States

Hours

Reviews

4.1
222 reviews
5 stars
146
4 stars
23
3 stars
15
2 stars
7
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior.

Vehicle Availability

Frequent complaints about unavailability of reserved vehicles, leading to frustration among customers.

Cleanliness

Several customers noted issues with the cleanliness of rental cars, including dirt and unpleasant odors.

Pricing Issues

Customers expressed dissatisfaction with rising prices and discrepancies between quoted and charged rates.

Overall Experience

While some customers had positive experiences, many reported significant issues that affected their overall satisfaction.
  • DB
    Daren Baker
    Nov 11, 2025
    1.0
    We have been customers for years and the company is a good company. However at this location, the person working is the most rude person I have ever encountered at Enterprise.
  • MP
    Michael Pitts
    Nov 7, 2025
    1.0
    I should have been driving something as comfortable as my Toyota Avalon xls instead was stuck into a 2025 Nissan basic model narrow seats very uncomfortable bad on gas thanks to it having no gears to shift into,so you have low n drive that operate on rubber bands and that's basically what is,get it in low gear stretched it on out into drive and it like being in the sling shot ride but lacking the force
  • KL
    Kiti Luna
    Oct 30, 2025
    1.0
    Worst customer experience I ever had. Took our money with a card online, then when we went to pick up, they refused service on the same card. We had to call customer service and fight for a refund, which they said would take a week despite refusing us service. Ruined our wedding anniversary that we saved hard for because the customer service and attitude was abysmal. What a greedy company
  • RP
    Ralph Pearson
    Oct 15, 2025
    4.0
    A little slow but at least they had cars
  • BP
    Ben Poling
    Oct 9, 2025
    2.0
    Prices have tripled in newport oregon! Unacceptable. I used enterprise at least eight times this year and it doesn't do anything but keep going way up in price. Probably because they realize they're the only car rental in town.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Newport offer?

Enterprise Rent-A-Car in Newport offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

Where is Enterprise Rent-A-Car located in Newport, OR?

Enterprise Rent-A-Car is located at 533 E Olive St, Newport, OR 97365, USA.