Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
62 reviews
5 stars
45
4 stars
2
3 stars
2
2 stars
2
1 star
11
- BHBrad HansenSep 9, 20231.0Multiple instances of zero communication on status of vehicle! Quote un quote of finished vehicle released with two badges missing. I will never be giving them business in the future!
- JJjNov 15, 20225.0Update: I picked up my car today and it was all fixed and better looking. The manager Jason was very nice and helpful and my car was all clean inside and outside too! Thank you guys for the excellent work on making my car looking like it never got hit! I love it! Customer service. I’ve taken my car twice here for my bumper because I’ve gotten rear ended in 2018 and in 2022 and I like this location because it’s next to my work (at the chiropractors office) but the first time the receptionist was really rude when I had questions about my car being finished because I’ve never gotten into an auto accident before so I wasn’t sure how it all worked and what not. Second time I brought my car in for the estimate, the guy was really nice and helpful and said I can drop my car off early the day before and that way they will have it done the next day so that’s what I did. I dropped it off Sunday afternoon (I know they are closed weekends) then Monday morning about mid morning I get the automated text that shows updates on my car and about 11am it said it was being started for repairs. Around 2:30, I called to check in about my car and I had some lady was very rude and then some guy from the shop really rude too. Just short answers with attitude like “no it’s not done yet! We haven’t even took it for repairs.” They didn’t say much else and I’m thinking of not going there anymore. Like I said, the work is great and they do an amazing job, it’s just the customer service wasn’t in my experience.
- CFCarl FosterNov 5, 20225.0Gerber Collision is a very busy auto body shop. I especially like how they stay in contact with the customer while the repair is being done.
- NCNicole ClarkFeb 20, 20205.0They were very nice and helpful
- JEJoan ElisonMar 4, 20185.0Have never had such a good experience with having a car worked on. Kept informed through the whole process. Super nice guys.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass provide?
Gerber Collision & Glass offers collision auto body repair and auto glass services, including dent repair and windshield installation, backed by a Lifetime Guarantee.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 801 E 1st St, Newberg, OR 97132, United States.
What are the operating hours of Gerber Collision & Glass?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, they provide a Lifetime Guarantee on their collision repair and auto glass services for as long as you own the vehicle.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
Is Gerber Collision & Glass accessible for customers with disabilities?
Yes, Gerber Collision & Glass has a wheelchair-accessible entrance.
What nearby automotive services can customers find close to Gerber Collision & Glass?
Nearby, customers can find Gnar Low, offering automotive repair and parts, and Steve's Auto Service, providing automotive services and repairs.
Are there any local cafes near Gerber Collision & Glass where customers can wait or relax?
Yes, customers can visit The Coffee Cottage or Lyrics Cafe, both offering coffee, smoothies, and bakery items, perfect for a break during repairs.
What nearby insurance providers are available to assist customers at Gerber Collision & Glass?
American Family Insurance and Hopp Insurance are nearby and can help with auto insurance needs related to collision repairs.
How can customers contact Gerber Collision & Glass for a repair estimate or questions?
Customers can call their main phone at +1 503-538-2965 or email info@gerbercollision.com for estimates and inquiries.