Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.8
148 reviews
5 stars
86
4 stars
17
3 stars
8
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and communicative throughout the repair process.
Quality of Repairs
While some customers reported excellent repair quality, others experienced significant issues with workmanship, including mismatched paint and incomplete repairs.
Timeliness
Several reviews highlighted delays in repair times and poor communication regarding the status of vehicles, leading to frustration among customers.
Management Response
Some customers noted positive interactions with management who addressed concerns, while others reported unprofessional behavior and lack of accountability.
Mixed Experiences
Overall, feedback varied widely, with some customers expressing satisfaction and others warning against using the service due to negative experiences.
- CCCoryDec 5, 20251.0I originally gave them 5 stars but after receiving the car back, my son informed me he had inadvertently left his wallet inside. When he went to retrieve his wallet, everything was missing: his driver's license, student ID, credit card, and cash. I'm extremely disappointed that a shop with their reputation would do this to a child.
- TBTK BlessedNov 21, 20255.0Oh my goodness, I was in a bind and not at fault of an accident and set to move out of state. What to do??? Needles to say, time was of the essence . Insurance had me to go to Gerber Collection &Glass. Once there, I was told my car was unsafe to drive! Noah to the rescue. He was amazing! Not only did he met the challenge, but he did it with understanding, compassion and with kindess. Don't get me wrong, it was the whole staff that were kind as well. The work was done and everything was expanded. It all made me feel not only understood, appreciated and welcomed. I highly recommend Gerber Collection &Glass. If there ever was a need, I'd send them to Gerber Collection & Glass hands down with conference, that all would be taken care of, down to them being on the ready for getting you a rental car. For full service with a side of awesomess! Thank you Noah and Gerber Collection & Glass Staff!
- JBJacob BroegOct 29, 20251.0Very poor experience.
- SKSean KimseyOct 23, 20255.0One of the most professional businesses I've ever dealt with. They went above and beyond all expectations.
- SLstan leaderAug 31, 20255.0Hoagland's Secret Sauce......It's hard to find experienced and well seasoned people these days. Gerber's mcloughlin blvd store in Portland seems to have figured out the secret sauce needed to balance what I need to keep coming back with what the business needs to do well. Managers like Ron Hoagland have this knack for handling difficult situations and turning them into great experiences. My beautiful old Jaguar got some great care and I got to talk with someone who's been there done that. To many people in the business are just putting in their time and collecting a check. Not the case with Gerber on mcloughlin and Ron Hoagland. You can just tell when someone has the experience needed to be a true pro while at the same time keeping my best interests in mind. Me. Hoagland, I'll be back.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services, dent repair, windshield replacement, paintless dent repair, and free estimates for collision repairs and auto glass.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 16420 SE McLoughlin Blvd, Milwaukie, OR 97267, United States.
What are the operating hours of Gerber Collision & Glass?
Gerber Collision & Glass is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on major holidays like November 27, 2025, December 25, 2025, and January 1, 2026.
Does Gerber Collision & Glass offer a guarantee on their repairs?
Yes, all repairs are backed by a Lifetime Guarantee for as long as you own the vehicle.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa for payment.
How can I get a collision repair estimate or auto glass quote?
You can contact Gerber Collision & Glass to request a free collision auto body repair estimate or auto glass quote via their website or by email at info@gerbercollision.com.
Are there any nearby places where I can eat or shop when visiting Gerber Collision & Glass?
Yes, nearby you can enjoy food at Round Table Clubhouse (Italian restaurant) and Taco Bell (Mexican fast food). For shopping, there's Sherri's Mattresses and Portland Music Company close by.
I need to withdraw cash; are there any ATMs near Gerber Collision & Glass?
Yes, Coinhub Bitcoin ATM and Bitcoin ATM Portland - Coinhub are nearby ATM options around Gerber Collision & Glass.
Are there any nearby recreational or fitness facilities?
Nearby recreational options include Urban Gravity for sporting goods, Next Level Barbell gym, Golf Packages golf course and gym, and Broken Arrow Archery Inc. for archery goods.
Is there a parking or storage facility close to Gerber Collision & Glass?
Yes, U-Store Self Storage is nearby if you need storage, and there are RV parks like Coronet RV Park and Milwaukie MH & RV Park in the vicinity.