Safelite AutoGlass

4.8
189 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Medford area, turn to Safelite AutoGlass . Those in central Medford or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 683 Brian Way, Safelite AutoGlass Medford repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
683 Brian Way, Medford, OR
97501, United States

Hours

Reviews

4.8
189 reviews
5 stars
171
4 stars
8
3 stars
2
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional attitude of the staff, highlighting their helpfulness and efficiency.

Timeliness

Many reviews noted quick service and punctuality, with several customers appreciating the fast turnaround for repairs and replacements.

Convenience

The ease of scheduling appointments online and the availability of mobile services were frequently mentioned as major benefits.

Quality of Work

Overall, customers expressed satisfaction with the quality of repairs and replacements, although there were some concerns about specific issues with parts.

Communication

Customers appreciated clear communication regarding appointments and service updates, although some experienced issues with appointment confirmations.
  • KC
    Kimberly Cardenas
    1 day ago
    5.0
    Best service I have received in a long time. Everyone was professional and friendly. Interacted with all customers and made you feel welcome and appreciated for coming to them for services.
  • ER
    Eileen Rastellini
    3 days ago
    5.0
    They are VERY kind and professional. Communication to verify appointment and reminders were very professional. They made sure that I was satisfied with the windshield replacement. They made sure that I understood everything before leaving their business and if I had any issues to please call them. Safelight is the ONLY place I'll go. Thank you for being there. You ALL are AWESOME!!! They also come to your house if you cannot make it to their shop, as I've had them do that when I owned my previous vehicle.
  • LJ
    Lisa J.
    5 days ago
    4.0
    Other than their technician being booked so tightly and having to travel to rural areas back and forth for the day which is not his fault everything was great the technician was very knowledgeable very friendly and very helpful and efficient. My insurance company scheduled the appointment and it made it a smoother transition.
  • TC
    Traci Conner
    Nov 14, 2025
    5.0
    Easy to schedule, clear communication leading up to and on the day of the appointment. I love that I can set up payment online prior to the appointment, that they come to me wherever I'm at (work in this case) and it was on time, quick, clean and efficient.
  • NY
    Norm Young
    Nov 4, 2025
    4.0
    Technically good, but, consider that rural customers who live many miles outside of town who have to spend hours waiting for installation (many vehicles have forward facing cameras that require significant time for calibration), having furniture that makes that wait more pleasant would be good. For instance, how about a recliner couch?

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Medford provide?

Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Medford?

Safelite AutoGlass is located at 683 Brian Way, Medford, OR 97501, USA.