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Safelite AutoGlass

4.7
(222 reviews)

Business Details

683 Brian Way, Medford, OR
97501, United States
(888) 843-2798
https://www.safelite.com

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Medford area, turn to Safelite AutoGlass . Those in central Medford or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 683 Brian Way, Safelite AutoGlass Medford repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
683 Brian Way, Medford, OR
97501, United States

Hours

Reviews

4.7
222 reviews
5 stars
199
4 stars
8
3 stars
2
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, with many noting excellent communication and thorough explanations during service.

Timeliness

Many reviews highlighted the quick turnaround time for repairs, with several customers expressing surprise at how fast their windshield replacements were completed.

Customer Experience

Overall, customers reported a positive experience with easy scheduling, friendly staff, and a clean environment, although some expressed frustration with the automated phone system.

Value for Money

Several customers mentioned competitive pricing and good value for the services provided, often noting that they paid less than expected compared to other quotes.

Inconsistency

A few reviews indicated issues with missed appointments and communication problems, suggesting a need for improvement in scheduling and customer follow-up.
  • TE
    Todd Eberhard
    Feb 16, 2026
    5.0
    Went to Safelite store in Medford. Pros: friendly, efficient service and did ALL the paperwork for me through insurance. Installer seemed very reassuring and told me he had installed many BMW windshields in the past. Quiet and thorough and left car immaculate. Used mobile installation. Cons: None.
  • SB
    Steve Barros
    Feb 13, 2026
    5.0
    Excellent service from start to finish. Competitive price. Couldn’t have been easier. They came to my house. They were on time and very professional.
  • CM
    Carl M
    Feb 10, 2026
    5.0
    Safelite is more expensive than others I looked into. However, insurance company recommended them & since they were covering my windshield replacement I decided to use Safelite. I was very impressed with the service that they provided. my Hyundai had many sensors that needed re-calibtation & after the windshield was replaced the technician spent almost 2 hours recalibrating my vehicle. When I saw the computer & other equipment I saw that this was far more complex than just putting in a new windshield.... I was impressed....Great job!
  • FB
    Faith and Gary Brinker
    Jan 31, 2026
    5.0
    Once the appointment was made and we were there everything went off smoothly without any issues no problems the person at the front desk when we came in was very friendly and informative the technician came in he was very informative and took charge what was needed to be done and everything would worked out great I would recommend Safelite Auto Glass to anybody that needs you in the glass for their car
  • MM
    Mark
    Jan 26, 2026
    2.0
    Had a mobile appt scheduled for Friday from 12-5pm. Tech missed the appt, then called me at 5:10pm to let me know that he just finished his last job and was on the way. I already had plans and could not wait any longer. He then asked me if I wanted to reschedule. Better communication would have been appreciated as I understand things can happen. But calling me after you missed the 5 hour time slot to ask me if I want to reschedule? No thank you. Not going to wait around again. I ended up going somewhere else. I will say that the receptionist who called to confirm the appointment was very pleasant.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Medford provide?

Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Medford?

Safelite AutoGlass is located at 683 Brian Way, Medford, OR 97501, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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