Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Crater Lake Hwy in Medford, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Medford, OR or call us at (541) 245-2704.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Staff Knowledge
Several reviews highlighted the staff's expertise in finding the right parts and providing useful advice.
Mixed Experiences
While many customers had positive interactions, some reported issues with unqualified staff and rude behavior from certain employees.
Inventory Issues
A number of customers expressed frustration over the store being understocked or not having the parts they needed.
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Jamie LePore
4 days ago
5.0
I come into various AutoZone locations all the time for random parts and bits, and usually everyone is very helpful. But this time around a gentleman named Brandon went above and beyond for me! He was very helpful, showing me different headlight bulb options for my car and even helped me install the ones I purchased. Then he noticed my battery bracket was loose, tightened up for me and even adjusted my windshield wipers as they were off centered. Also he was very easy to talk to and was extremely knowledgeable about many things. He's a great addition to the team there, so thank you Brandon!
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Ethan Jones
Jan 22, 2026
5.0
Very knowledgeable on where their stock is and helping you find it if you can't. They're not on your tail following you around the store to see if you need help, and they're friendly
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Alyssa Rojas
Jan 13, 2026
5.0
Very nicely run store! Brandon helped me immensely by not only making sure I had the correct bulbs for my headlights but he also installed them for me when I was having trouble, which meant a lot to me as a pregnant woman trying to do everything myself. He also gave me lots of info and tips about my battery, and car. I am for sure coming back anytime I need to purchase some minor replacements, with the kind of customer care I’ve gotten. I hope you see this Brandon! Thank you again very much!! You saved my headlights!
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Collin Ficcadenti
Dec 11, 2025
1.0
Unqualified staff.
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Nate Idrogo
Nov 28, 2025
5.0
Brandon went above and beyond for me. Came in to just get a headlight and Brandon helped me find the right one but also suggested getting two so they wouldn’t be uneven but also making sure I was safe. not only that, he took the time to make sure that they were installed correctly. I definitely recommend Brandon for any help.