Lum's GMC

4.7
956 reviews

About

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Lum's GMC: Your Trusted GMC Dealership in McMinnville, OR Discover the ultimate destination for all your GMC needs at Lum's GMC. We proudly offer an extensive inventory of new GMC trucks, SUVs, and used vehicles, along with flexible leasing and financing options tailored to your budget. Our dedicated team of experienced professionals is passionate about delivering exceptional customer service and ensuring you drive away with confidence. Whether you're searching for a rugged GMC Sierra, a versatile Terrain, or reliable auto maintenance and repairs, Lum's GMC has you covered. Visit us today in McMinnville, OR, and experience why drivers across the region choose Lum's GMC for quality, trust, and expertise.

Location

Lum's GMC
830 Oregon 99W, McMinnville, OR
97128, United States

Hours

Reviews

4.7
956 reviews
5 stars
818
4 stars
71
3 stars
15
2 stars
12
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from various team members.

Communication

Several reviews noted issues with communication, particularly in the service department, where customers felt ignored or misinformed.

Service Quality

While many customers reported positive experiences with timely and efficient service, some expressed frustration over repeated issues and lack of follow-up.

Sales Experience

Customers frequently mentioned a positive, low-pressure sales environment, with many appreciating the transparency and helpfulness of the sales team.

Mixed Experiences

There were contrasting reviews, with some customers expressing severe dissatisfaction regarding service delays and unresolved issues, indicating inconsistency in overall performance.
  • MF
    Megan Fuller
    Nov 5, 2025
    1.0
    I am extremely disappointed with the service I received. I dropped off my truck on September 10 for an undiagnosed electrical issue and the only call I received was to authorize the diagnosis. After following up a week later, I was told no one had even looked at my truck. Despite weekly check-ins, I was repeatedly told the same thing or told Cody, the service manager, was too busy to call back. Last week I was informed the technician assigned to my truck had quit and there was no timeline for when it would be inspected. My truck has simply been sitting at the dealership while I’m expected to wait for someone to get to it. My family has owned many GMC vehicles and had excellent experiences until now. Because of this, the dealership has lost all of our future business.
  • NW
    Natalie Walker
    Oct 28, 2025
    5.0
    Lums McMinnville staff provide exceptional service. Typically we purchase outside of McMinnville but decided to give Lums a try. So glad we did. Mana was awesome to work with because he listened to what we were looking for, friendly, professional and helpful. Mana and Jake, sales manager helped us to find the perfect vehicle for us. 2026 GMC TERRAIN AT4. They, along with Hector in finance, made the buying process simple and efficient. In fact, other staff we interacted with were professional, friendly and helpful. A great work family they seem to be. THANK YOU!
  • LP
    LeAnn Pytel
    Oct 27, 2025
    5.0
    Awesome customer service, thank you!
  • TS
    Tina Stark
    Oct 27, 2025
    5.0
    Cody is great and if you not someone ho knows cars he explained it.i do have knowledge of cars but Cody knows to just point blank it with me
  • SS
    s solazzo
    Oct 14, 2025
    5.0
    Best buying experience I've ever had! Johnny took me out in my 2023 gmc terrain test drive explaining any questions I had about the vehicle. Letting me test drive as long as I wanted. He was friendly, funny, and kind Letting me take all the time I needed checking under the hood. Looking under the vehicle and all the interior i never felt rushed or that I wasn't important. Doing the finances. Christina went over everything with me explaining in detail all the information. I didn't feel pressured into anything she made the experience fun and exciting with my new vehicle. Our family looks forward to continuing business with lums and there amazing team! Thank you so much

Frequently Asked Questions About Lum's GMC

What types of vehicles does Lum's GMC offer?

Lum's GMC offers a wide selection of new GMC trucks, SUVs, and used vehicles.

What are the business hours of Lum's GMC?

Lum's GMC operates Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.