Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Santiam Hwy in Lebanon, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lebanon, OR or call us at (541) 259-5275.
Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who went above and beyond to assist.
Product Availability
The store generally has a good selection of parts in stock, with many customers noting that they can order items quickly if not available.
Mixed Experiences
While many reviews were positive, there were also reports of rude service and unhelpful staff, indicating inconsistency in customer experiences.
Installation Assistance
Several customers appreciated the free installation services provided by staff, which enhanced their overall experience.
Pricing Concerns
Some customers mentioned that prices are becoming higher compared to competitors, although many still found them reasonable.
RR
Ricky420
Nov 30, 2025
1.0
Rude people ask them a question about price matching and they got rude about it
SS
SamsonKnight24
Nov 28, 2025
5.0
Very helpfull
BC
Bob Campbell
Oct 29, 2025
5.0
I was looking to purchase a truck bed tool box. When you’re store didn’t have one I could purchase that day your employee “Amie “ directed me to a competitor store where I was able to buy one that day! Now that is service above and beyond what I typically experience from other company franchises! You should be proud to have her representing your company! I will visit your business first for my next purchase! Great job Amie! Thank you again!
Bob Campbell
Lebanon, Oregon
AM
austin maccollin
Oct 21, 2025
5.0
Went to AutoZone today worried about my car and Kyler‘s customer service made me feel a little bit better. He was very kind and very helpful.
MP
Mahealani Pressel
Sep 28, 2025
5.0
I went in looking for help with my battery (not having much knowledge about my car at all) Jaxon was helpful and kind and greeted me as soon as I walked into the store. He came out and checked my battery, which needed to be replaced, and took me through the different types of batteries I could use and I felt no pressure at all to purchase anything one way or another which was a concern of mine going in there not knowing anything. Jaxon even helping install the new battery and was so polite and explained the process as he was going. I would definitely go back and feel extremely comfortable doing so! Thanks Jaxon!